ICTBroadcast logo
0(0 reviews)
Software Status:Active

About ICTBroadcast

ICTBroadcast is a telecom software platform from ICT advancements [designed for broadcasting voice, SMS, and fax communications]. It combines predictive dialing, call center management, and bulk messaging so organizations can efficiently manage their communication campaigns. With features that support various telecommunication needs, ICTBroadcast is well-suited for businesses that require a reliable communication solution. The software also offers multi-tenant capabilities, allowing service providers to host multiple clients on a single platform. Key capabilities: predictive dialer IVR system SMS broadcasting fax broadcasting multi-tenant support Best for: businesses and telecommunication service providers that need a comprehensive tool for managing large-scale communication operations.

ICTBroadcast Details

Vendor
ICT Innovations
Year Launched
Location
Multan, Pakistan
Deployment
cloud, on premise, linux
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean.
Users
Call centers, Telemarketing firms, Internet Telephony Service Providers (ITSP), Customer service teams, Appointment-based businesses
Industries Served
Telecommunications, Healthcare (appointment reminders), Marketing and advertising, Survey and polling companies, Customer support and service
Tags
Auto Dialer, Call Center Software, AI-Powered Dialer, Predictive Dialing, Telemarketing, CRM Integration

ICTBroadcast's In-App Market Place

Does ICTBroadcast have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($

Pros & Cons

  • Ease of use: Simple and user-friendly interface.
  • Customer Service: Quick and effective support.
  • Feature-rich: Includes a variety of useful tools (e.g., fax broadcasting, autodialer).
  • Successful for marketing: Helped businesses meet their marketing objectives.
  • No hardware needed: Can broadcast faxes without additional hardware.
  • Costly: Some users find the software expensive.
  • Broken functionality: Issues with features like fax receiving and white-labeling.
  • Lack of security: No secure ports or single sign-on options.
  • Manual intervention required: Changes often need to be done manually by the support team.
  • Limited features: Some users feel the product lacks essential features like inbox management and tracking.

ICTBroadcast's Support Options

Chatbot

Available

ICTBroadcast's Alternatives