ICx: Incident Command x logo

ICx: Incident Command x

by Battalion 3 Technologies · Since 2011
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ActiveAvailable globallyCloud
Quick facts
VendorBattalion 3 Technologies
Year launched2011
StatusActive
Location1130 W Hayden Ave, Suite 204 Hayden, ID 83835
Countries servedGlobal
Languages16
Integrations
Free tier
Free trial
Contact salesYES

About ICx: Incident Command x

ICx: Incident Command x is an incident command software from Battalion 3 Technologies designed for emergency management. It combines firefighter scheduling, incident command, and accountability features so that departments can manage resources effectively during emergencies. ICx is powered by BATT3 and is deemed consistent with NIMS concepts and principles by evaluators, ensuring that it meets established standards. The software also provides tools to improve coordination among teams, helping to protect lives and property. Key capabilities: firefighter scheduling incident command accountability resource management NIMS compliance Best for: emergency management departments that need efficient incident response and coordination.

ICX: Incident Command X by Battalion 3 Technologies is a purpose-built incident command and operational management platform for fire departments, designed to provide a unified, real-time view of ongoing incidents and to reduce the cognitive load on incident commanders. At its core ICX offers unit and resource tracking, an assignment/crew board, live GIS mapping, incident timelines, and configurable checklists and tactics templates so teams can standardize responses and document actions as events unfold. The user interface emphasizes clarity under stress: large, readable widgets, color-coded unit statuses, and drag-and-drop assignment functionality make it intuitive for commanders and chiefs who must act quickly. Navigation is streamlined—switching between map, assignments, and communications is fast—and the interface supports both touch and mouse input for tablets and laptops used on command vehicles. Functionally, ICX covers incident creation, tactical assignments, resource management, officer notifications, and after-action reporting; standout features include geo-fenced resource alerts, timestamped activity logs for accountability, multi-incident management, and the ability to attach photos and incident notes to specific resources or actions.

Pros & Cons

What users like
  • +Enhances firefighter safety and scene organization through up-to-the-minute personnel accountability.
  • +Provides enhanced situational awareness and outstanding tactical and strategy training for officers.
  • +It is simple to learn due to its clean design and shortest on-boarding curve on the market.
  • +The system creates thorough, exportable PDF incident documentation for accurate NFIRS report narratives.
  • +Evaluators have deemed the software consistent with all NIMS Concepts and Principles criteria.
What users flag
  • The system is "Windows based," potentially limiting use on other popular command platforms like iOS or Android.
  • Requires time and effort for initial configuration and linking with existing CAD or scheduling systems.
  • Shifting from traditional methods creates a dependency on a potentially fallible digital system or battery power.
  • The CAD and scheduling features are dependent upon successful configuration with third-party systems.
  • As a proprietary solution, it likely involves a purchasing cost, plus recurring maintenance or subscription fees.

Features

Key features

Digital Command Board, Tactical Worksheet, and Accountability Tool
Replaces traditional command methods with digital tools, allowing quicker access to critical incident information.
Clean and Intuitive Design
Emulates the ease of a traditional tactical worksheet, resulting in the simplest product to learn with the shortest on-boarding curve.
Incident Log
Automatically tracks and time-stamps all commander assignments, benchmarks, and notes, which are exportable to PDF for reporting.
Incident Timers
Provides total incident time tracking and individual timers for resource assignments or time spent within the IDLH (Immediately Dangerous to Life and Health).
Mayday Tool
Offers a configurable checklist for handling firefighter emergencies and automatically triggers a scene snapshot of all personnel locations.
CAD and Schedule Integration
Links with CAD and scheduling systems to automatically populate resources and personnel for enhanced accountability.

Additional features

Exportable to PDF
Allows the incident log to be exported, creating a thorough narrative for NFIRS reports.
Total Incident Timer
Keeps track of the total operating time the department is active at the incident.
Resource Assignment/IDLH Timer
Times each resource when they are given a specific assignment or enter the IDLH.
History View
Shows a complete history of resource assignments and times, assisting the IC with managing assignments and rehab.
PAR Tool
Allows the incident commander to quickly perform a Personnel Accountability Report (PAR) check at key times.
Records PAR in Log
Records the completeness of the Personnel Accountability Report check directly within the incident log.
Mayday Tool
Provides a checklist that the incident commander can reference during a firefighter emergency.
End-user configurable checklist
The Mayday checklist can be configured by the end-user to reflect department-specific best practices and policies.
Scene Snapshot
Automatically triggers a scene snapshot referencing the location of all personnel at the time of a MAYDAY.
CAD Compatible
Can be configured to successfully interface and work with most Computer-Aided Dispatch systems.
Auto-population of data
The CAD interface automatically enters dispatch information, including the scene address and responding resources.
Schedule Integration
Links with FireRoster and most other third-party fire department scheduling programs.
Personnel Accountability
Populates individual personnel assigned to responding units, creating a better accountability tool for the IC.
Mutual Aid Integration
Allows the system to integrate with the schedules of mutual aid resources from other agencies.
ICx Web (Chief’s View)
A web portal allows department members to view the tactical worksheet remotely in a view-only mode.
NIMS Consistent
Evaluators have deemed the software consistent with all NIMS (National Incident Management System) criteria and 12 Minimum Product Requirements.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
16
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchNorwegianSwedishFinnishDanishArabicChinese (Simplified)JapaneseKoreanRussian

Billing currencies

🇺🇸USD🇨🇦CAD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇳🇿NZD🇯🇵JPY🇨🇳CNY🇲🇽MXN🇨🇭CHF🇸🇪SEK

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