About Immerss
Immerss is a virtual reality software from WAVA that provides an immersive online shopping use. It combines 3D visualization, user interaction, and real-time analytics so retailers can engage customers in a more impactful way. The platform allows users to explore virtual storefronts and interact with products in a lifelike manner, which can increase customer satisfaction and drive sales. Immerss also integrates with existing e-commerce systems, offering flexibility for businesses to implement the solution. Key capabilities: 3D product modeling User interaction tools Real-time analytics E-commerce integration Virtual storefronts Best for: Retailers that need to improve their online shopping use.
Immerss by WAVA emerges as a cutting-edge conversational marketing platform aiming to transform the way brands engage with customers online by replicating the personalized, high-touch experience of in-store shopping. Built with a modern e-commerce audience in mind, Immerss introduces a suite of tools that combine AI-powered automation with human-driven clienteling to create immersive digital shopping journeys. This hybrid approach allows for both scale and personalization, two elements that are often difficult to balance in digital commerce. The platform's core offerings—AI live sales agents, video shopping capabilities, 1-on-1 virtual co-shopping, and outbound clienteling—enable businesses to move beyond static product pages and transactional interactions, replacing them with meaningful conversations that can increase conversion rates and average order values. At the heart of Immerss is its AI-powered live sales module, which enables brands to deploy a custom-trained AI agent that can operate around the clock. This agent interacts with unlimited customers, provides tailored product recommendations, and handles customer inquiries—all without incurring extra costs or commissions. This is a significant draw for brands seeking scalable ways to boost engagement without dramatically increasing overhead.
Pros & Cons
- +Enhanced sales conversion rates: Achieves a 28% sales conversion rate with AI-driven live sales and features.
- +Versatile integrations: Supports seamless platform and service bot integrations for easy onboarding.
- +Customer satisfaction: Boosts KPIs such as a 52% increase in Average Order Value (AOV) and a 21% decrease in returns.
- +Comprehensive features: Includes AI-powered live sales, video shopping, co-shopping, outbound clienteling, and shoppable video content.
- +User-friendly interface: Intuitive design and tailored solutions for efficient implementation.
- +No hidden costs: Transparent pricing with unlimited interactions and engagements.
- −Steep learning curve for non-technical users
- −Expensive pricing for small businesses or startups
Features
Key features
- AI Powered Live Sales
- Utilize an AI Sales Agent that is customized to your brand for 24/7 customer interactions.
- Custom-Built AI Sales Agent
- Benefit from an AI agent tailored to your brand's identity and products.
- 24/7 Live Sales Agent
- Provide round-the-clock sales assistance to your online shoppers.
- Customized To Your Brand
- Ensure the AI agent aligns with your brand's voice and style.
- Product Recommendation
- Leverage the AI agent to offer relevant product suggestions to customers.
- No Exaggeration
- Receive honest and accurate product information from the AI agent.
- Simple Set-up
- Experience an easy and straightforward process for implementing the AI agent.
- Unlimited Customer Interactions
- Engage in an unlimited number of conversations with customers via the AI agent.
- No Hidden Costs or Commissions
- Benefit from transparent pricing without extra charges based on interactions or sales.
- Comprehensive Clienteling
- Utilize tools for personalized customer engagement through various channels.
- Live Chat, Video or Voice
- Connect with customers via their preferred communication method.
- Shopper Journey Insights
- Gain understanding of customer behavior and their path to purchase.
- Guided Shopping
- Offer personalized guidance to shoppers throughout their online experience.
- Sales Tracking
- Monitor and analyze sales performance resulting from clienteling efforts.
- SMS Messaging
- Engage with customers through text messages for direct communication.
Additional features
- AI Powered Live Sales
- Utilize an AI Sales Agent that is customized to your brand for 24/7 customer interactions.
- Custom-Built AI Sales Agent
- Benefit from an AI agent tailored to your brand's identity and products.
- 24/7 Live Sales Agent
- Provide round-the-clock sales assistance to your online shoppers.
- Customized To Your Brand
- Ensure the AI agent aligns with your brand's voice and style.
- Product Recommendation
- Leverage the AI agent to offer relevant product suggestions to customers.
- No Exaggeration
- Receive honest and accurate product information from the AI agent.
- Simple Set-up
- Experience an easy and straightforward process for implementing the AI agent.
- Unlimited Customer Interactions
- Engage in an unlimited number of conversations with customers via the AI agent.
- No Hidden Costs or Commissions
- Benefit from transparent pricing without extra charges based on interactions or sales.
- Comprehensive Clienteling
- Utilize tools for personalized customer engagement through various channels.
- Live Chat, Video or Voice
- Connect with customers via their preferred communication method.
- Shopper Journey Insights
- Gain understanding of customer behavior and their path to purchase.
- Guided Shopping
- Offer personalized guidance to shoppers throughout their online experience.
- Sales Tracking
- Monitor and analyze sales performance resulting from clienteling efforts.
- SMS Messaging
- Engage with customers through text messages for direct communication.
- Unlimited Users
- Allow all team members to utilize the clienteling features without extra charges.
- Unlimited Customer Engagements
- Interact with an unlimited number of customers through clienteling.
- Video Shopping
- Utilize shoppable videos to enhance product discovery and engagement.
- Shoppable Videos
- Create videos where customers can directly purchase featured products.
- Customized Video Player
- Brand the video player to maintain a consistent customer experience.
- Live & Recorded Events
- Host live shopping events and offer recorded video content.
- Sales & Viewership Tracking
- Monitor the performance of your video shopping initiatives.
- Influencer Enablement
- Collaborate with influencers to showcase products through video shopping.
- Unlimited Shows
- Host an unlimited number of live shopping events.
- Unlimited Viewers
- Reach an unlimited audience for your live shopping events and videos.
- 1-1 Virtual Co-Shopping
- Offer personalized, guided shopping experiences to individual customers.
- Outbound Clienteling
- Proactively connect with customers on your own schedule.
- Live Shopping Events
- Host real-time, interactive shopping experiences for your audience.
- Recorded Events and PDP Videos
- Create and utilize video content on product detail pages.
- Seamless Integrations
- Connect Immerss with your existing platform and service bots.
- Platform Integrations
- Integrate with various e-commerce platforms.
- Service Bot Integrations
- Connect with existing service chatbots.
- Easy Automated Onboarding
- Experience a streamlined and automated onboarding process.
- Integration Questions AI
- Utilize AI to answer questions related to the integration process.
- Guided Online Shopping
- Provide direction and support to online shoppers.
- Personalized Online Shopping
- Tailor the shopping experience to individual customer preferences.
- Dedicated Online Shopping
- Offer focused attention to online shoppers.
- Engaging Online Shopping
- Create interactive and captivating shopping experiences.
- Trusted Online Shopping
- Build confidence and reliability for online customers.
- Individualized Clienteling
- Offer personalized attention to each customer.
- Proactive Clienteling
- Initiate engagement with customers on your own terms.
- Convenient Clienteling
- Connect with customers at their convenience.
- Efficient Clienteling
- Streamline customer interactions for optimal results.
- Transparent Clienteling
- Maintain clear and open communication with customers.
- Connective Clienteling
- Foster stronger relationships with your customer base.
- Branded Shopping Channel
- Create a shopping channel that reflects your brand identity.
- Informative Shopping Events
- Provide valuable product information during live events.
- Entertaining Shopping Events
- Make live shopping engaging and enjoyable for viewers.
- Interactive Shopping Events
- Allow real-time interaction between hosts and viewers.
- Social Shopping Events
- Foster a sense of community during live shopping experiences.
- Profitable Shopping Events
- Drive sales and increase revenue through live commerce.
- Individualized Video Content
- Tailor video content to specific customer needs.
- Proactive Video Content
- Offer relevant video content at key points in the customer journey.
- Convenient Video Content
- Make video content easily accessible to customers.
- Efficient Video Content
- Deliver product information effectively through video.
- Transparent Video Content
- Provide clear and honest product information in videos.
- Connective Video Content
- Use video to build stronger connections with your audience.
Pricing
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About Immerss
Immerss is a virtual reality software from WAVA that provides an immersive online shopping use. It combines 3D visualization, user interaction, and real-time analytics so retailers can engage customers in a more impactful way. The platform allows users to explore virtual storefronts and interact with products in a lifelike manner, which can increase customer satisfaction and drive sales. Immerss also integrates with existing e-commerce systems, offering flexibility for businesses to implement the solution. Key capabilities: 3D product modeling User interaction tools Real-time analytics E-commerce integration Virtual storefronts Best for: Retailers that need to improve their online shopping use.
Immerss Details
Immerss's In-App Market Place
Does Immerss have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), KRW (₩), INR (₹), MXN (Mex$)
Pros & Cons
- Enhanced sales conversion rates: Achieves a 28% sales conversion rate with AI-driven live sales and features.
- Versatile integrations: Supports seamless platform and service bot integrations for easy onboarding.
- Customer satisfaction: Boosts KPIs such as a 52% increase in Average Order Value (AOV) and a 21% decrease in returns.
- Comprehensive features: Includes AI-powered live sales, video shopping, co-shopping, outbound clienteling, and shoppable video content.
- User-friendly interface: Intuitive design and tailored solutions for efficient implementation.
- No hidden costs: Transparent pricing with unlimited interactions and engagements.
- Steep learning curve for non-technical users
- Expensive pricing for small businesses or startups
Immerss's Support Options
Email Address
support@immerss.comContact
(469) 817-9570Immerss's Alternatives
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