About In-Network Cloud Recording

In-Network Cloud Recording is a cloud recording software from Enghouse Networks that enables secure audio and video recording for telecommunications. It offers features such as real-time streaming, storage management, and automated compliance checks so organizations can maintain records and meet regulatory requirements. This solution provides a centralized platform for managing recordings, ensuring easy access and retrieval while supporting a range of formats. Key capabilities: real-time streaming storage management automated compliance checks centralized recording management multi-format support Best for: organizations that need reliable recording solutions for communication systems.

In-Network Cloud Recording Details

Vendor
Enghouse Networks
Year Launched
1984
Location
80 Tiverton Court, Suite 800, Markham Ontario, L3R 0G4
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English
Users
principally for the Cloud PBX and contact center market.
Industries Served
Healthcare, Education, Finance, Retail, Telecom, Government, Legal, Hospitality, Transportation
Tags
Business Support Systems (BSS), Operational Support Systems (OSS), Mobile Value Added Services (VAS), Customer Interaction, Revenue Generation, Network Security, Control & Routing Automation, Revenue Management & Protection, fibre, 5g, IoT, WRM, MVNO, MNO, TVaaS, Digital Transformation, Billing As A Service, Smart Browser, Alert Management, Mobile VAS, Broadband, Fibre, Fiber, BAAS, EspialTV, Networks, Enghouse, Enghouse Networks, CAASP, MVNE, and 6GReady

In-Network Cloud Recording's In-App Market Place

Does In-Network Cloud Recording have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), CAD ($), AUD ($)

Pros & Cons

  • 1. Scalability: Cloud-based solution that easily scales to accommodate business growth without additional infrastructure
  • 2. Comprehensive Interaction Recording: Supports recording across multiple communication channels, including voice, email, chat, and social media
  • 3. Advanced Speech Analytics: Provides valuable insights into customer sentiment and trends, improving service and customer experience
  • 4. Compliance and Security: Ensures compliance with regulatory standards and provides secure storage of sensitive data
  • 5. High Availability: Built to offer reliable performance with redundant systems and disaster recovery options
  • work outages
  • 1. Dependence on Internet Connectivity: As a cloud-based solution, the quality of service depends on a stable and high-speed internet connection
  • 2. Complex Setup: Integration with existing systems (e.g., telephony, CRM) may require technical expertise or support
  • 3. Learning Curve: Some users may face challenges in navigating the platform initially, especially with advanced features like speech analytics
  • 4. Limited Offline Features: Cloud-based solutions require an internet connection, which may limit functionality during net

In-Network Cloud Recording's Support Options

In-Network Cloud Recording's Alternatives