About InfoCision
InfoCision is a communication software from InfoCision Management Corp that supports customer engagement solutions. It provides call center services, data analytics, and multi-channel outreach so organizations can effectively connect with their customers. InfoCision enables businesses to improve their communication strategies by using real-time insights and performance metrics. Additionally, it offers customizable campaign management tools to tailor outreach efforts according to specific needs. Key capabilities: call center services data analytics multi-channel outreach campaign management performance metrics Best for: businesses that need comprehensive customer engagement solutions.
InfoCision Details
InfoCision's In-App Market Place
Does InfoCision have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Cad (C$), Aud (A$), Jpy (¥), Chf (Fr), Cny (¥), Inr (₹), Rub (₽), Brl (R$)
Pros & Cons
- Long-Term Partnership: InfoCision has been a great partner for many years, providing flexible and reliable work and software.
- Ease of Use: The software is very easy for users.
- Fantastic Service: Provides excellent service in the outbound call space, meeting key performance indicators (KPIs) monthly and offering solutions to the growing demands of donors.
- Proactive Communication: Regularly communicates to ensure they meet the demands of the non-profit space.
- Expertise in Contact Centers: Provides key understanding and professional assistance in areas where talents may be lacking.
- Screen Navigation Limitations: Users cannot go back on the screens, which limits the operator's ability to provide a memorable positive experience.
- Technical Issue Escalation: Escalation of minor technical issues can be a challenge when they arise.
InfoCision's Support Options
Contact
330-668-1400