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Software Status:Active

About INFOMAN eCRM

INFOMAN eCRM is a customer relationship management software from ACS Infotech that focuses on managing customer interactions and data. It combines contact management, sales tracking, and reporting tools so businesses can effectively engage with their customers. This platform helps organizations improve customer satisfaction and retention through data-driven insights. INFOMAN eCRM allows users to create targeted marketing campaigns and track customer behaviors for better decision-making. Key capabilities: contact management sales tracking marketing automation reporting tools customer service management Best for: small to medium-sized businesses that need to manage customer relationships and improve sales efficiency.

INFOMAN eCRM Details

Vendor
ACS Infotech
Year Launched
1991
Location
C 130 First Floor, Sector 2, C Block, Noida, Noida, India, Uttar Pradesh
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean, Arabic
Users
Automobile dealerships, Auto repair shops, Insurance companies, Fleet management companies, Automotive parts distributors
Industries Served
Automotive, Insurance, Fleet management, Automotive parts distribution
Tags
Auto Dealer, Accounting, Customer Engagement, eCRM, Infotech

INFOMAN eCRM's In-App Market Place

Does INFOMAN eCRM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), MXN (MXN), RUB (₽)

Pros & Cons

  • Automated Communications: Provides automated thank-you messages, reminders, and bulk mail, increasing customer engagement.
  • Detailed Analytics: Offers dashboards, automated reports, and conversion analysis, aiding in strategic decision-making.
  • Mobile App Access: Field updates from mobile apps improve data accuracy and speed of service updates.
  • Dependency on Call Center: Heavy reliance on call centers may not suit businesses with different customer service structures.
  • Complexity: Broad functionality can be overwhelming and may require extensive training and customization.

INFOMAN eCRM's Support Options

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