About Intelligent IVR
Intelligent IVR is a communication software from Phonon Communications that automates customer interactions. It includes features such as call routing, self-service options, and real-time analytics so organizations can improve efficiency in handling customer inquiries. The system supports various communication channels, enabling businesses to engage with customers through voice, SMS, and chat interfaces. Additionally, it offers customizable scripts to tailor interactions based on specific customer needs. Key capabilities: call routing self-service options real-time analytics multi-channel support customizable scripts Best for: businesses that need to manage high volumes of customer calls efficiently.
Intelligent IVR Details
Intelligent IVR's In-App Market Place
Does Intelligent IVR have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), SEK (kr), NZD (NZ$), RUB (₽).
Pros & Cons
- Aims to personalize interactions, reduce call duration, and provide a more intuitive experience with voice and visual options.
- Automates routine tasks, improves call routing, and offers tools for data analysis to optimize performance.
- Provides various IVR types (Dynamic, Predictive, Overflow, Payment) to cater to different business needs.
- Cloud-based solutions offer scalability for businesses of all sizes.
- User-friendly flow designer allows for easy configuration and modification of IVR systems.
- Pricing is not readily available on the website, requiring potential customers to contact them for a quote.
Intelligent IVR's Support Options
Email Address
info@phonon.ioContact
91 997 994 6666