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IntouchCheck

by Intouch Insight · Since 1992
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ActiveAvailable globallyCloud
Quick facts
VendorIntouch Insight
Year launched1992
StatusActive
LocationOttawa (HQ) 400 March Road Ottawa, ON K2K 3H4
Countries servedGlobal
Languages13
Integrations2+
Free tier
Free trial
Contact salesYES

About IntouchCheck

IntouchCheck is a CX software from Intouch Insight that helps multi-location businesses achieve operational excellence. It includes Mystery Shopping, Operational Audits, and Compliance Audits so businesses can gain visibility into their operations and act confidently. The platform also features IntouchCX™ Measurement and a Platform Overview, providing trusted benchmarks for leaders seeking to exceed customer expectations. With insights from over 300 of the world's most-loved brands, IntouchCheck supports data-driven decision-making and continuous improvement in customer use. Key capabilities: Mystery Shopping Operational Audits Compliance Audits IntouchCX™ Measurement Platform Overview Best for: multi-location businesses that need to improve operational performance and customer satisfaction.

IntouchCheck by Intouch Insight is a comprehensive software solution designed to streamline audit systems. Standout features include customizable forms, real-time reporting, task assignment, and automated workflows. The user interface of IntouchCheck is intuitive and user-friendly, making it easy for users to navigate the various features and functionalities. The design elements are sleek and modern, enhancing the overall user experience. Users can easily access and input data, track progress, and generate reports with minimal effort. One of the core functionalities that set IntouchCheck apart from its competitors is its ability to automate workflows and streamline processes effectively. The software allows users to create customized forms and checklists, assign tasks to team members, track progress in real-time, and generate comprehensive reports. This level of automation helps to improve efficiency and accuracy in managing large datasets and complex operations. In terms of performance, IntouchCheck is fast, efficient, and reliable, even when handling large amounts of data. The software's speed and responsiveness make it a valuable tool for organizations looking to optimize their operations and improve overall performance.

Pros & Cons

What users like
  • +1. User-Friendly Interface: Designed for easy navigation by users.
  • +2. Mobile Functionality: Enables inspections on-the-go.
  • +3. Customizable Templates: Allows for tailored checklists and reports.
  • +4. Real-Time Data: Provides immediate insights into inspection results.
  • +5. Strong Reporting Tools: Facilitates data analysis and compliance tracking.
What users flag
  • 1. Integration Limitations: Not all desired integrations may be available.
  • 2. Learning Curve: Some users might take time to get accustomed to all features.
  • 3. Customer Support: Availability and responsiveness may vary.
  • 4. Customization Needs: Limited options for certain specific customization requests.

Features

Key features

• Mobile Inspection Tools
Allows users to conduct inspections using mobile devices.
• Customizable Checklists
Tailor inspection checklists to specific needs.
• Real-Time Reporting
Generates reports immediately after inspections are completed.
• Analytics and Insights
Provides data analysis for improving compliance and quality.
• Task Management
Assigns tasks based on inspection findings.

Additional features

• Centralized Dashboard
View all inspections and reports in one place.
• Document Management
Store and manage inspection-related documents securely.
• Photo Capture
Take and attach photos during inspections for documentation.
• Audit Trails
Keeps records of inspection history for accountability.
• Collaboration Features
Tools to facilitate teamwork and communication.
• Training Resources
Offers materials to help users maximize the software.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
13
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKoreanArabicTurkish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇷🇺RUB🇮🇳INR

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