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About IntouchCheck

IntouchCheck is a CX software from Intouch Insight that helps multi-location businesses achieve operational excellence. It includes Mystery Shopping, Operational Audits, and Compliance Audits so businesses can gain visibility into their operations and act confidently. The platform also features IntouchCX™ Measurement and a Platform Overview, providing trusted benchmarks for leaders seeking to exceed customer expectations. With insights from over 300 of the world's most-loved brands, IntouchCheck supports data-driven decision-making and continuous improvement in customer use. Key capabilities: Mystery Shopping Operational Audits Compliance Audits IntouchCX™ Measurement Platform Overview Best for: multi-location businesses that need to improve operational performance and customer satisfaction.

IntouchCheck Details

Vendor
Intouch Insight
Year Launched
1992
Location
Ottawa (HQ) 400 March Road Ottawa, ON K2K 3H4
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, Arabic, Turkish
Users
multi-unit chains with more than 10 locations in retail, restaurant, petro-convenience, grocery and hospitality
Industries Served
Restaurant & QSRs, Petro-Convenience, Grocery, Retail, Hospitality
Tags
CX Solutions, Customer Experience, Mystery Shopping, Inspection Software, Mobile Forms, Checklists, Surveys, Business Intelligence, Customer Experience Management Software, Audit Programs, Covert Audits, Overts Audits, Compliance Audits, and CX Software

IntouchCheck's In-App Market Place

Does IntouchCheck have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Cad ($), Aud ($), Jpy (¥), Chf (Fr), Cny (¥), Rub (₽), Inr (₹)

Pros & Cons

  • 1. User-Friendly Interface: Designed for easy navigation by users.
  • 2. Mobile Functionality: Enables inspections on-the-go.
  • 3. Customizable Templates: Allows for tailored checklists and reports.
  • 4. Real-Time Data: Provides immediate insights into inspection results.
  • 5. Strong Reporting Tools: Facilitates data analysis and compliance tracking.
  • 1. Integration Limitations: Not all desired integrations may be available.
  • 2. Learning Curve: Some users might take time to get accustomed to all features.
  • 3. Customer Support: Availability and responsiveness may vary.
  • 4. Customization Needs: Limited options for certain specific customization requests.

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