About ITM IT Asset Management
ITM IT Asset Management is a software platform from ITM Software that provides comprehensive management of IT assets. It includes asset tracking, lifecycle management, and reporting features to help organizations maintain visibility and control over their IT inventory. This platform enables businesses to effectively monitor asset usage, manage costs, and ensure compliance with licensing agreements. Additionally, ITM IT Asset Management offers integration with other IT service management tools, aiding in a cohesive IT environment. Key capabilities: asset discovery inventory management financial analysis reporting compliance tracking Best for: IT departments that need to efficiently manage their hardware and software assets.
ITM IT Asset Management by Greenitco Technologies is a highly specialized ITAM and EAM solution built for organizations that require tight control, compliance readiness, and accurate physical asset verification. Designed around a wall-to-wall audit philosophy, the platform delivers complete visibility across IT and non-IT assets, linking inventory data directly with a built-in service desk for seamless support and lifecycle tracking. Its interface prioritizes functionality over minimalism, organizing dense asset data into clear modules such as Inventory, Procurement, and Service Desk, while the mobile app stands out by enabling real-time barcode and RFID scanning during on-site audits. ITM differentiates itself through structured physical verification workflows, preloaded statutory compliance formats aligned with Companies Act 2013 and Income Tax Act requirements, and AI-powered assistance that supports predictive maintenance and asset lifecycle forecasting. Performance remains strong even in large, multi-location environments, supported by a lightweight Windows discovery agent that collects network data without impacting system performance. Integration with Active Directory, Google Workspace, and external ERP systems ensures compatibility with existing enterprise ecosystems.
Pros & Cons
- +Local compliance “books,” like the Income Tax Act, make audits faster and reduce manual reporting time
- +Hardware-agnostic tracking allows monitoring of non-IT assets such as furniture and electrical equipment alongside servers
- +No per-user licensing keeps costs predictable and scalable as teams expand
- −Extensive configuration for SLAs, workflows, and CMDB setup requires a steep learning curve initially
- −Advanced network discovery tools are only available at the highest pricing tier, limiting access for some users
Features
Key features
- Network Discovery Agent
- Utilizes a lightweight window script that doesn't require admin rights to scan and collect data on all network assets.
- Statutory Compliance Tracking
- Comes pre-configured with local regulatory "books" including the Companies Act 2013 and Income Tax Act for audit readiness.
- Unified Asset-Service Desk
- Merges Fixed Asset Management System (FAMS) with incident management to handle both physical hardware and support tickets in one tool.
- AI-Powered Assistance (AI-MATI)
- Employs an integrated AI assistant to help teams streamline asset forecasting and management tasks on the go.
- Hybrid Tagging Support
- Offers a paper-free environment by managing assets through Barcode, RFID, Beacon, and mobile scanning technology.
- Procurement & Workflow Management
- Facilitates the creation of Purchase Orders and Bids from vendors with customized approval workflows to manage budgets.
Additional features
- Fixed Asset Management
- Tracks both IT and Non-IT assets across their entire lifecycle from acquisition to disposal.
- Network Auto Discovery
- Automatically scans the network to identify and catalog hardware and software assets.
- Asset Auditing & Verification
- Provides a 5-step process for physical wall-to-wall verification of company assets.
- Ticketing Software
- Converts emails, feedback, chats, and calls into trackable support tickets for internal and external customers.
- Problem Management
- Tracks the root cause of recurring incidents to minimize business impact and prevent future issues.
- Change Management
- Manages standardized methods and procedures for efficient handling of all changes to the IT infrastructure.
- SLA Management
- Monitors service level agreements and sends reminders to ensure timely resolution of support tickets.
- Asset AMC & Warranty Tracking
- Automatically monitors Annual Maintenance Contracts and checks warranty status for all registered hardware.
- Software License Management
- Tracks and manages digital assets such as Microsoft licenses to ensure compliance and avoid overspending.
- Mobile App with Barcoding
- Allows users to perform asset audits and manage tickets directly from mobile devices using barcode scanning.
- Knowledge Management
- Enables the creation of a centralized knowledge base to reduce the learning curve for staff and users.
- Configuration Management (CMDB)
- Maintains a comprehensive database of all Configuration Items and their relationships within the IT environment.
- Pen Drive & USB Detection
- Monitors and detects the use of removable storage devices to enhance organizational security.
- Active Directory Integration
- Syncs with existing AD or Google infrastructure for seamless user and access management.
- Location Mapping
- Tracks the precise physical location of assets and maps them to specific departments or offices.
- Threshold & Stock Management
- Alerts administrators when consumable stocks or asset counts fall below a predefined level.
- Remote Desktop
- Provides tools to access and troubleshoot devices remotely directly from the management console.
- Multi-Vendor Login
- Allows external suppliers to log into a dedicated portal to manage bids and service requests.
- Cost Tracking & History
- Maintains a complete financial history and depreciation record for every asset in the system.
- Self-Request Portal
- Enables employees to request new assets or report issues through a user-friendly self-service interface.
- Asset Return Reminders
- Automatically notifies users and admins when temporary asset allocations are due to be returned.
- Maintenance Management
- Schedules and tracks preventative maintenance tasks for electrical fixtures and IT hardware.
Pricing
Countries & Languages
Interface languages
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About ITM IT Asset Management
ITM IT Asset Management is a software platform from ITM Software that provides comprehensive management of IT assets. It includes asset tracking, lifecycle management, and reporting features to help organizations maintain visibility and control over their IT inventory. This platform enables businesses to effectively monitor asset usage, manage costs, and ensure compliance with licensing agreements. Additionally, ITM IT Asset Management offers integration with other IT service management tools, aiding in a cohesive IT environment. Key capabilities: asset discovery inventory management financial analysis reporting compliance tracking Best for: IT departments that need to efficiently manage their hardware and software assets.
ITM IT Asset Management Details
ITM IT Asset Management's In-App Market Place
Does ITM IT Asset Management have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
No
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), SEK (kr), INR (₹), MXN (Mex$), RUB (₽), ZAR (R)
Pros & Cons
- Local compliance “books,” like the Income Tax Act, make audits faster and reduce manual reporting time
- Hardware-agnostic tracking allows monitoring of non-IT assets such as furniture and electrical equipment alongside servers
- No per-user licensing keeps costs predictable and scalable as teams expand
- Extensive configuration for SLAs, workflows, and CMDB setup requires a steep learning curve initially
- Advanced network discovery tools are only available at the highest pricing tier, limiting access for some users
ITM IT Asset Management's Support Options
Email Address
support@itmsoftware.comContact
1-800-123-4567Documentation
https://www.itmsoftware.com/documentationCommunity Forums
https://forum.itmsoftware.comChatbot
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