About iTOP
ITOP is an IT service management software from Combodo that helps organizations manage their IT infrastructure and services. It provides features such as an ITIL-compliant service desk, asset management, and change management so that IT teams can improve their service delivery. iTOP supports incident management and problem management, making it easier for teams to resolve issues efficiently. Additionally, it offers a customizable interface and extensive reporting capabilities to fit various organizational needs. Key capabilities: ITIL support asset management change management incident management reporting tools Best for: IT departments and service management teams that need to manage IT services and infrastructure effectively.
iTOP Details
iTOP's In-App Market Place
Does iTOP have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), CAD (C$), AUD (A$), CHF (CHF), CNY (¥), INR (₹), MXN (Mex$)
Pros & Cons
- Free and open-source with strong customization options.
- Comprehensive IT service management features, including CMDB, incident, and change management.
- Intuitive user interface that is easy to navigate.
- Supports flexible data import/export and customizable management dashboards.
- Low initial investment, making it cost-effective for small and medium-sized businesses.
- Limited customer support, especially for larger organizations.
- Some features lack deeper customization options.
- Initial setup can be complex and time-consuming.
- No automatic ticket assignment, requiring manual handling.
- Occasional bugs and inconsistencies in updates.
iTOP's Support Options
Contact
+33 (0)4 58 55 01 01Documentation
https://www.itophub.io/wiki/page