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iTouchVision HR Helpdesk

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Software Status:Active

About iTouchVision HR Helpdesk

ITouchVision HR Helpdesk is an HR management software from iTouchVision that provides a centralized platform for handling employee inquiries and requests. It includes a ticketing system, a knowledge base, and reporting tools so HR teams can effectively manage and resolve employee issues. The software simplifies the process of tracking requests and allows for better communication between HR and employees. Additionally, it supports self-service options for employees to find information quickly. Key capabilities: ticket management knowledge base reporting tools user-friendly interface self-service portal Best for: HR departments that need to efficiently manage employee support requests.

iTouchVision HR Helpdesk Details

Vendor
iTouchVision
Year Launched
2009
Location
119 Woodland Way, Southgate, London, N21 3PY, UK
Deployment
cloud
Training Options
documentation, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Russian, Chinese
Users
HR Managers, IT Support Staff, Employee Relations Specialists, Training Managers, System Administrators.
Industries Served
Human Resources, Workforce Management
Tags
CRM, Human Resources, Workforce Management

iTouchVision HR Helpdesk's In-App Market Place

Does iTouchVision HR Helpdesk have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), INR (₹)

Pros & Cons

  • Automation & Efficiency: Automates routine HR tasks and case management, freeing up HR staff for more strategic work.
  • Employee Self-Service: Offers web portals and mobile apps for employees to find answers and resolve issues independently, reducing HR workload.
  • Centralized Data & Transparency: Consolidates employee interactions and HR data in one place, ensuring transparency and easy access to history.
  • Improved Employee Experience: Aims to create a more engaged and loyal workforce through efficient and consistent HR service delivery.
  • Limited Specific Feature Detail: The text focuses on the benefits and general functionalities rather than providing in-depth descriptions of individual features (e.g., specific reporting dashboards, customization options, or workflow builders).
  • No Pricing Information: The document does not mention any pricing structures or tiers.
  • Lack of Integration Examples (Beyond General): While it mentions "easy integration," it doesn't provide specific examples of third-party HRIS, payroll, or other systems it integrates with.
  • Generic Benefits Descriptions: Some benefits are broadly stated (e.g., "builds an engaging community") without specific examples of how the software achieves this.

iTouchVision HR Helpdesk's Support Options

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