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Software Status:Active

About Jibber

Jibber is a communication platform from Acromobile that focuses on facilitating team collaboration. It combines messaging, file sharing, and video conferencing so teams can connect effectively. Jibber supports real-time communication and integrates with various productivity tools to ensure a cohesive workflow. Users can easily share documents and schedule meetings directly within the platform. Key capabilities: messaging file sharing video conferencing integration with productivity tools team management Best for: remote teams that need reliable communication solutions.

Jibber Details

Vendor
Acromobile
Year Launched
Location
Location Address: 1301 Avenue of the Americas, New York, NY 10019, United States
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, Arabic
Users
Admins, Customer Support Agents, Sales Representatives
Industries Served
Healthcare, Education, Retail, Hospitality, Finance, Technology, E-commerce, Customer Service
Tags
Help Desk, Live Chat, Customer Support, Communication, Acromobile

Jibber's In-App Market Place

Does Jibber have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

5

Mini Apps

Chatbot: A conversational agent that can interact with customers and provide instant support.

Knowledge Base: A self-service portal where customers can find answers to common questions and issues.

CRM Integration: Syncs customer data and interactions with popular CRM systems for better customer management.

Ticketing System: Enables tracking and managing customer support tickets for better organization and efficiency.

Social Media Integration: Allows for monitoring and responding to customer inquiries and feedback on social media platforms.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • Ability to provide real-time assistance to customers
  • Increases customer satisfaction by resolving issues quickly
  • Improves overall customer experience
  • Allows for faster response times to customer inquiries
  • Provides insights into customer preferences and issues
  • Helps to build stronger relationships with customers
  • Increases efficiency by streamlining communication with customers
  • Limited customization options for chat widget
  • Steep learning curve for new users
  • Integration with other tools and platforms can be challenging
  • Lacks advanced reporting and analytics features
  • Limited automation capabilities for chat responses and workflows

Jibber's Support Options

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