About JumiaPay
JumiaPay is a payment platform from Jumia that facilitates online transactions. It provides Personal Shop Online, Shop Online, and Help Contact us Customer FAQ so users can manage purchases conveniently. The platform allows customers to contact support easily for queries and provides a FAQ section for quick assistance. JumiaPay ensures a secure and efficient payment process for various online shopping needs. Key capabilities: Personal Shop Online Shop Online Help Contact us Customer FAQ Contact us Best for: online shoppers that need a reliable payment solution for their transactions.
JumiaPay Details
Vendor
Jumia
Year Launched
2012
Location
Jumia Office Lagos, Lagos, Lagos NG
Deployment
Training Options
Countries Served
Nigeria
Languages
English
Users
Jumia shoppers, online buyers, marketplace customers
Industries Served
e‑commerce, online retail
Tags
JumiaPay, online payments, escrow protection, NIBSS, fraud engine, e‑commerce checkout, Nigeria, refunds, customer protection
JumiaPay's In-App Market Place
Does JumiaPay have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
NGN(₦)
Pros & Cons
- Cashback rewards on airtime and data purchases encourage frequent use.
- Utility bill payments process instantly with reliable confirmation receipts.
- Secure encryption protects card and bank details during transactions.
- Daily promotional offers provide consistent savings opportunities.
- Refunds for failed payments are processed quickly and transparently.
- Limited to Jumia ecosystem, restricting use outside affiliated services.
- Occasional transaction failures frustrate users during peak hours.
- App updates sometimes introduce bugs affecting payment flows.
- Wallet funding options are narrower compared to global e-wallets.
JumiaPay's Support Options
Contact
02018881106