About Kasookoo
Kasookoo is a cloud communications and customer engagement software from Kasookoo that provides tailored solutions for businesses. It combines built-in virtual receptionist features, call routing, and customer engagement tools so organizations can manage communications effectively. This platform supports various communication channels, ensuring businesses can handle customer inquiries professionally. The virtual receptionist feature automatically routes calls to the right departments, reducing wait times and improving customer satisfaction. Additionally, the platform offers analytics to measure engagement effectiveness, helping businesses adjust their strategies. Key capabilities: call routing virtual receptionist customer engagement tools analytics multi-channel support Best for: businesses that need efficient communication management and improved customer service.
Kasookoo Details
Kasookoo's In-App Market Place
Does Kasookoo have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD, GBP, NGN, ZAR
Pros & Cons
- Operates entirely via a SaaS model; no desk phones, wiring, or technician visits are required for setup.
- Exceptional integration with Zoho CRM, providing screen pop-ups for incoming calls, automatic call logging
- Kasookoo offers "Local Breakout" pricing, meaning calls within specific African regions are billed at local rates rather than international ones.
- It consumes approximately 1 MB of data per minute, which can be an issue in regions with high data costs or poor network coverage.
- Designing custom AI agents and complex "Call Flows" using their API requires a technical background.
- It has a limited ability to provide precise location data to emergency services (E911) compared to traditional landlines.
Kasookoo's Support Options
Contact
+44 3333 05 40 30