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Software Status:Active

About KnowledgeOwl

KnowledgeOwl is a knowledge base software/platform from KnowledgeOwl that helps turn customer and employee questions into instant answers. It includes features such as an easy-to-use interface, tools for updating information, and options for launching knowledge bases effectively, so teams can maintain an organized and accessible information repository. KnowledgeOwl allows organizations to share extensive knowledge while demonstrating its value to users. This software supports various content types and offers search functionality to improve information retrieval. Key capabilities: easy-to-use interface content management tools search functionality analytics and reporting customizable templates Best for: teams that need to centralize knowledge and provide quick access to information.

KnowledgeOwl Details

Vendor
KnowledgeOwl
Year Launched
2015
Location
4845 Pearl East Cir Ste 118 PMB 30558 Boulder, CO 80301-6112 US
Deployment
cloud, ios, android
Training Options
videos, live online
Countries Served
All Countries
Languages
English
Users
Administrators, Support Agents, Information Architects, Content Creators, Customer Service Representatives, Marketing Managers, IT Managers.
Industries Served
Customer Support, Technology, Education, Healthcare, Finance, Retail
Tags
Customer Experience, Customer Service, Document Management, Knowledge Base, Knowledge Management.

KnowledgeOwl's In-App Market Place

Does KnowledgeOwl have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($)

Pros & Cons

  • User-Friendly Interface: Intuitive design simplifies content creation.
  • Robust Security: Comprehensive access controls and SSO options.
  • Flexible Customization: Adaptable themes and branding.
  • Scalable Solutions: Suitable for businesses of all sizes.
  • No In-App Marketplace: Lacks a centralized hub for add-ons.
  • Pricing: May be higher than some alternatives.
  • Language Support: Interface primarily in English.
  • Learning Curve: Advanced features may require time to master.

KnowledgeOwl's Support Options

Chatbot

Available

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