About KWI
KWI is a unified omnichannel platform for retailers. It provides mobile Point of Sale (POS), merchandising, order management, CRM, and loyalty program features to connect in-store and online shopping experiences.
KWI offers a unified omnichannel commerce platform for specialty retailers, founded in 1985. The system integrates Point of Sale (POS), merchandising, order management, e-commerce, CRM, and loyalty programs into a single cloud-based solution. The POS is a native iOS application designed for mobile use. KWI serves various retail verticals, including apparel, footwear, jewelry, and beauty. The company emphasizes its role as a full-service partner, providing implementation, 24/7/365 US-based support, and managed services for hardware and payments. Pricing is not publicly available and requires contacting the sales team. The platform is designed to create a seamless experience between online and in-store operations for both customers and staff.
Pros & Cons
- Provides a single, unified platform for all retail operations, from POS to CRM.
- Offers comprehensive managed services, including 24/7/365 US-based support.
- The Point of Sale system is a native iOS app, designed for ease of use and mobility.
- Supports complex pricing and promotion rules across all sales channels.
- Has a long history in the retail technology space, founded in 1985.
- Pricing is not publicly available and requires a sales inquiry.
- The platform is primarily designed for Apple iOS devices, which may not suit all retailers.
Features
Key features
A native iOS app for sales, inventory management, and loyalty program access.
Enables a 'buy anywhere, fulfill-from-anywhere' experience with intelligent order fulfillment controls.
Provides analytics, replenishment, pricing, and promotions to manage inventory.
Captures customer data, segments, and purchasing trends for a 360-degree view of the customer.
Allows creation and management of unique loyalty programs to drive sales and shopping frequency.
Additional features
Supports complex promotions like BOGOs, stackable offers, and time/location-based deals.
Delivers business performance and customer trend data.
Integrates with third-party systems like CRMs, ERPs, and supply chain tools.
Includes hardware sourcing, 24/7/365 US-based helpdesk support, and global payment processing.
Equips sales associates with customer purchase history and product recommendations on mobile devices.
Pricing
Countries & Languages
Interface languages
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About KWI
KWI is a unified omnichannel platform for retailers. It provides mobile Point of Sale (POS), merchandising, order management, CRM, and loyalty program features to connect in-store and online shopping experiences.
KWI Details
KWI's In-App Market Place
Does KWI have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Pros & Cons
- Provides a single, unified platform for all retail operations, from POS to CRM.
- Offers comprehensive managed services, including 24/7/365 US-based support.
- The Point of Sale system is a native iOS app, designed for ease of use and mobility.
- Supports complex pricing and promotion rules across all sales channels.
- Has a long history in the retail technology space, founded in 1985.
- Pricing is not publicly available and requires a sales inquiry.
- The platform is primarily designed for Apple iOS devices, which may not suit all retailers.
KWI's Support Options
Email Address
sales@kwi.comContact
1 (800) 873-5944KWI's Alternatives
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