About KWI
KWI is a unified omnichannel platform for retailers. It provides mobile Point of Sale (POS), merchandising, order management, CRM, and loyalty program features to connect in-store and online shopping experiences.
KWI offers a unified omnichannel commerce platform for specialty retailers, founded in 1985. The system integrates Point of Sale (POS), merchandising, order management, e-commerce, CRM, and loyalty programs into a single cloud-based solution. The POS is a native iOS application designed for mobile use. KWI serves various retail verticals, including apparel, footwear, jewelry, and beauty. The company emphasizes its role as a full-service partner, providing implementation, 24/7/365 US-based support, and managed services for hardware and payments. Pricing is not publicly available and requires contacting the sales team. The platform is designed to create a seamless experience between online and in-store operations for both customers and staff.
Pros & Cons
- Provides a single, unified platform for all retail operations, from POS to CRM.
- Offers comprehensive managed services, including 24/7/365 US-based support.
- The Point of Sale system is a native iOS app, designed for ease of use and mobility.
- Supports complex pricing and promotion rules across all sales channels.
- Has a long history in the retail technology space, founded in 1985.
- Pricing is not publicly available and requires a sales inquiry.
- The platform is primarily designed for Apple iOS devices, which may not suit all retailers.
Features
Key features
Runs natively on iOS devices to provide fast checkout, real-time inventory checks, loyalty access, and offline sales processing.
Enables full omnichannel order routing and fulfillment so customers can buy, fulfill, and return orders across any channel or store location.
Delivers continuous inventory visibility, purchasing insights, automated replenishment, and flexible pricing or promotion controls across all channels.
Captures end-to-end customer profiles, capture rates, purchasing trends, and segmentations to provide store teams with actionable customer insights.
Allows retailers to design, track, and manage custom, tier-based loyalty and rewards programs that function identically online and in physical stores.
Additional features
Delivers a high-speed point-of-sale experience on Apple devices equipped with sales, inventory lookup, offline operation, and customer tools.
Acts as a centralized hub to automate order processing, stock allocation, fulfillment routing, and payment capture across stores and warehouses.
Provides unified, real-time visibility into inventory levels across every store and fulfillment center to prevent stock distortion and enable predictive replenishment.
Allows retailers to set up and manage region-specific, store-specific, or channel-wide promotions and pricing rules from a central dashboard.
Aggregates purchase histories, capture rates, and customer segments into a 360-degree profile accessible to store associates during client interactions.
Manages customer loyalty tiers, points accrual, and reward redemptions across physical stores and online e-commerce channels.
Automatically generates up-to-the-minute reports on store performance, sales metrics, and overarching customer trends.
Enables store associates to process online order returns in-store and easily convert returns into new sales opportunities.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About KWI
KWI is a unified omnichannel platform for retailers. It provides mobile Point of Sale (POS), merchandising, order management, CRM, and loyalty program features to connect in-store and online shopping experiences.
KWI Details
KWI's In-App Market Place
Does KWI have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD
Pros & Cons
- Provides a single, unified platform for all retail operations, from POS to CRM.
- Offers comprehensive managed services, including 24/7/365 US-based support.
- The Point of Sale system is a native iOS app, designed for ease of use and mobility.
- Supports complex pricing and promotion rules across all sales channels.
- Has a long history in the retail technology space, founded in 1985.
- Pricing is not publicly available and requires a sales inquiry.
- The platform is primarily designed for Apple iOS devices, which may not suit all retailers.
KWI's Support Options
Email Address
[email protected]Contact
1 (800) 873-5944KWI's Alternatives
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