Landpark Helpdesk logo
0(0 reviews)
Software Status:Active

About Landpark Helpdesk

Landpark Helpdesk is a helpdesk software from Landpark that supports customer service management. It provides ticket management, knowledge base, and reporting tools so teams can efficiently handle customer inquiries. The software allows users to track support requests, access a repository of information, and generate insights from service data. Landpark Helpdesk is designed to assist organizations in maintaining customer satisfaction through effective communication and problem resolution. Key capabilities: ticket management knowledge base reporting tools user management multi-channel support Best for: customer support teams that need to manage and resolve customer issues effectively.

Landpark Helpdesk Details

Vendor
Landpark Software
Year Launched
Location
72500 Beaumont Pied de Boeuf - FRANCE
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, French
Users
Customer representative, IT Managers, IT support
Industries Served
IT, Healthcare, Education, Finance
Tags
ITSM, ITIL, Ticketing, IT Asset Management, Customer Support, Inventory Tracking.

Landpark Helpdesk's In-App Market Place

Does Landpark Helpdesk have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€)

Pros & Cons

  • Can manage a few dozen assets up to several thousand across multiple locations.
  • Great for government or healthcare sectors that prefer to keep data on their own servers.
  • Ensures that IT support follows professional, standardized procedures.
  • Initial configuration requires a solid understanding of ITIL workflows.
  • Currently lacks native support for a wide range of Asian or Middle Eastern languages.

Landpark Helpdesk's Support Options

Landpark Helpdesk's Alternatives