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LBi HR HelpDesk

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Software Status:Active

About LBi HR HelpDesk

LBi HR HelpDesk is a custom development software from LBi Software designed for sports teams, leagues, and enterprises. It provides features such as customer win stories, support for enterprise needs, and specialized solutions for sports organizations to help align technology with organizational success. LBi HR HelpDesk has been trusted by top organizations to facilitate their HR processes effectively. The platform caters to a diverse range of industries, ensuring customized support for various user requirements. Key capabilities: custom development sports teams & leagues enterprise solutions customer win stories technology alignment Best for: organizations that need tailored HR support and efficient management of human resources.

LBi HR HelpDesk Details

Vendor
LBi Software
Year Launched
1982
Location
999 Walt Whitman Road, Melville, New York 11747, US
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
SMBs, Enterprises, HR Teams
Industries Served
General HR, Corporate Services, Education, Healthcare, Technology
Tags
Help Desk, Human Resources, Ticketing System, Employee Support, Issue Tracking, HR Management, Employee Services

LBi HR HelpDesk's In-App Market Place

Does LBi HR HelpDesk have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), SEK (kr), NOK (kr)

Pros & Cons

  • Automates HR case management and call-tracking to reduce help desk requests by up to 75 percent.
  • Provides robust workflow management tools that streamline HR operations and ticket resolution.
  • Supports customizable confidentiality levels to handle sensitive employee issues securely.
  • Includes a self-service portal that empowers employees to resolve common HR queries independently.
  • Offers reporting and analytics to track HR performance and monitor case trends effectively.
  • Customization options can be limited without technical expertise or vendor support.
  • Complex HR processes may take time to set up correctly for large organizations.
  • Notifications and automated routing may occasionally require manual intervention.
  • User interface may feel dated for employees accustomed to modern SaaS platforms.
  • Advanced reporting dashboards can be overwhelming for non-technical HR staff.

LBi HR HelpDesk's Support Options

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