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livepro

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Software Status:Active

About livepro

Livepro is a knowledge management software from livepro that supports contact center technology solutions. It combines features such as Partner Portal, Company About, Contact Us, and ROI analysis so organizations can effectively manage their knowledge resources. Designed for optimal customer use, livepro has been delivering professional solutions since 2001. The platform includes tools that allow companies to engage with partners and customers, track performance metrics, and access comprehensive feature sets. Key capabilities: Partner Portal ROI tracking Customer engagement Comprehensive feature access Company information Best for: contact centers that need a reliable knowledge management system to improve customer service and operational efficiency.

livepro Details

Vendor
livepro
Year Launched
2001
Location
1644, Level 16, 1 Denison Street North Sydney NSW, 2060
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
AR (Arabic), ZH-CN (Simplified Chinese), NL (Dutch), EN (English), FR (French), DE (German), IT (Italian), PT (Portuguese), RU (Russian), ES (Spanish)
Users
Contact Center Agents, Customer Service Teams, Knowledge Managers, CX Leaders, Regulatory Compliance Teams
Industries Served
Healthcare, Education, Retail, Finance, Hospitality, Telecommunications
Tags
Knowledge Management, Customer Experience (CX), Contact Center Software, AI Search, Decision Trees, Workflow Automation, Customer Self-Service, Compliance Support, Agent Productivity, Cloud-Based Software, Call Center Optimization, Customer Service Tools, CX Knowledge Base, Internal Knowledge Sharing, Enterprise Software, AI Content Authoring

livepro's In-App Market Place

Does livepro have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

AUD ($), USD ($), EUR (€), GBP (£), CAD ($), NZD ($)

Pros & Cons

  • User-Friendly Interface: Designed for ease of use by agents and administrators.
  • Robust AI Capabilities: Enhances search accuracy and content creation.
  • Comprehensive Support and Training: Offers various resources for user assistance.
  • Flexible Integration Options: Seamlessly connects with multiple platforms.
  • Learning Curve for Advanced Features: Some users may require time to master complex functionalities.
  • Pricing Transparency: Specific pricing details are not publicly disclosed.
  • Language Support: Limited information on multilingual capabilities.
  • Customization Complexity: Extensive customization may require additional support.

livepro's Support Options

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