Lumary Care Management logo

Lumary Care Management

by Lumary · Since 2009
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ActiveAvailable globallyCloud
Quick facts
VendorLumary
Year launched2009
StatusActive
LocationLevel 22, One Festival Tower, Station Road, Adelaide, SA 5000
Countries servedGlobal
Languages5
Integrations
Free tier
Free trial
Contact salesYES

About Lumary Care Management

Lumary Care Management is a cloud-based care management platform from Lumary that centralizes key administrative tasks and delivers operational efficiency for aged care providers. It combines industry-specific scheduling, industry-specific rostering management, and quality outcomes monitoring so that providers can ensure informed care and better outcomes. This platform also supports incident tracking and reporting as well as funding improvement intelligence to help organizations manage resources effectively while reducing costs. With real-time insights, Lumary Care Management aids in proactive management of care services. Key capabilities: industry-specific scheduling industry-specific rostering management quality outcomes monitoring incident tracking and reporting funding improvement intelligence Best for: aged care providers that need to manage care delivery efficiently.

Lumary Care Management by Lumary is a configurable, cloud-native care management platform designed for organisations delivering home and community-based services. Its primary purpose is to centralise care planning, scheduling, client records, outcome tracking and billing into a single, configurable solution that supports person-centred care models. The user interface emphasises role-based simplicity: administrators see configurable dashboards and reports, care coordinators use timeline views for visit planning and authorisations, and careworkers access a streamlined mobile app with guided visit forms, task checklists and offline caching. Navigation is logical and reduces clicks for common tasks, though deep customisation screens can require administrator training. Functionality is comprehensive and tailored to community care. Lumary supports complex funding models, activity-based rostering, care-plan versioning, progress notes, outcome measures, and configurable business rules to enforce compliance. Distinctive elements are its flexible data model that accommodates diverse service types and a strong emphasis on outcomes and reporting for funders and regulators.

Pros & Cons

What users like
  • +Ready for Support at Home reforms, future proofing the agency against regulatory changes.
  • +Automated financial processes significantly reduce administrative burden and compliance risk easily.
  • +Built on Salesforce platform ensures world class data security and enterprise level scalability immediately.
  • +Intelligent rostering matches skills to client needs, enhancing quality while reducing travel costs.
  • +Real time funding tracking prevents premature fund exhaustion, ensuring sustainable service delivery.
What users flag
  • The entire focus is on Australian aged care, limiting suitability for providers in other countries.
  • Pricing information is not transparently listed, requiring direct request for a quote.
  • High dependence on continuous regulatory updates from the developer for compliance.
  • Requires full staff adoption of the mobile app and new digital workflows for success.
  • Building on Salesforce may imply a more complex system compared to simpler, standalone tools.

Features

Key features

Automated Compliance and Claiming
Features automated monitoring, claiming, invoicing, and payroll to streamline administrative tasks and financial processes.
Future Proof Aged Care Reform Readiness
Built specifically to support the transition to the Support at Home program, replacing the Home Care Package system.
Intelligent Rostering and Scheduling
Automates scheduling and rostering with advanced matching tools based on worker skills, availability, and client needs.
Funding Optimization and Management
Provides real time tracking of funding usage to prevent premature fund exhaustion and improve financial planning.
Salesforce Partnership and Security
Built on Salesforce's world class platform and certified with a high level data protection.
Real Time Reporting and Insights
Delivers customized, real time data to allow proactive management and quick, informed decision making.

Additional features

Industry Specific Scheduling
Provides scheduling tools tailored specifically for the aged care industry's unique requirements.
Industry Specific Rostering Management
Offers intelligent systems to efficiently manage staff rotas based on multiple factors.
Quality Outcomes Monitoring
Allows providers to track and ensure the quality of service delivery and client results.
Incident Tracking and Reporting
Provides tools to log, track, and report all incidents accurately for safety and compliance.
Funding Optimisation Intelligence
Features tools to maximize the efficient use of client funding packages.
Automated Claiming, Invoicing, and Payroll
Automatically handles the end to end financial and compensation processes.
Lumary Mobile App
A user friendly application providing seamless access to schedules and client details for staff retention.
Digitised Care Plans and Assessments
Streamlines operations by offering electronic care plans and automated assessments.
Workforce Deployment Optimisation
Reduces non billable hours by minimizing unnecessary staff travel and optimizing deployment.
Lumaversity Platform and Help Centre
Offers a resource platform with continuously updated modules, articles, and regulatory insights for staff training.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
5
Interface languages
5
Billing currencies

Interface languages

EnglishFrenchSpanishGermanItalian

Billing currencies

🇦🇺AUD🇨🇦CAD🇪🇺EUR🇬🇧GBP🇺🇸USD

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