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ManyContacts

by ManyContacts · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorManyContacts
Year launched2016
StatusActive
LocationPaseo de la Castellana, 194, Madrid, Community of Madrid 28046, ES
Countries servedGlobal
Languages4
Integrations7+
Free tierN/A
Free trialN/A
Contact salesN/A

About ManyContacts

ManyContacts is a contact management software from ManyContacts [designed to simplify lead collection and organization]. It combines contact capture tools, data organization features, and integration capabilities so businesses can manage their leads efficiently. This platform allows users to create a customizable landing page to collect leads, integrates with popular email marketing services, and provides data analytics for better insights into lead behavior. ManyContacts supports easy lead export, collaboration with team members, and offers real-time notifications for new contacts. Key capabilities: lead capture tools data analytics integration with email services customizable landing pages real-time notifications Best for: small to medium businesses that need an efficient way to collect and manage leads.

ManyContacts is a comprehensive WhatsApp management platform designed to streamline communication, boost sales, and improve customer support for businesses of all sizes. One of its standout features is the shared inbox and multi-user access, which allows teams to collaborate efficiently on customer conversations. The platform also offers AI Agents that handle lead qualification, sales engagement, and customer support 24/7, significantly reducing the workload on human staff and ensuring timely responses. Integration with popular CRMs like HubSpot, Pipedrive, and Odoo enables seamless workflow management, making it easier for businesses to track interactions, organize leads, and maintain continuity across platforms. The software also excels in automation and organization. Users can schedule messages, set reminders, and create sales funnels with tagging features to keep communications organized. Marketing campaigns can be launched directly on WhatsApp, allowing businesses to reach their audience in a highly interactive and personalized way. Additionally, importing contacts and transferring WhatsApp accounts is straightforward, which simplifies onboarding and scaling operations. However, there are some drawbacks to consider.

Pros & Cons

Pros
  • 100% WhatsApp-based approach allows focused sales funnel creation through WhatsApp.
  • Workflow designed in stages to move leads from capture to sale efficiently.
  • Ability to tag conversations for better organization and context management.
  • Quick responses, notes, and message scheduling improve communication efficiency.
  • Simple and elegant web interface that is easy to use and implement.
Cons
  • Fully dependent on WhatsApp, creating long-term operational risk if WhatsApp policies change
  • Contact organization could be better to prioritize the most important leads.
  • Multi-agent access requires the highest-priced plan, increasing costs significantly.
  • Some features, like bots and API, are only available at higher tiers, limiting small teams.
  • Limited flexibility in customizing features beyond basic configurations.

Features

Key features

Shared WhatsApp Inboxes

Collaborate and manage customer conversations as a team

Automation Tools

Automate tasks to save time and improve efficiency

Multi-user Access

Enable multiple users to access and manage chats simultaneously

AI Agents

Hire AI Agents to manage WhatsApp conversations 24/7 for sales and support

Sales Funnels – Kanban

Organize leads and support requests in visual funnels

Templates & Quick Replies

Use pre-made responses to streamline communication

CRM Integrations

Connect with HubSpot, Pipedrive, AirCall, Zapier, Odoo, Make, and Pabbly

Additional features

Respond and organize thousands of WhatsApp conversations

Manage chats efficiently with tagging, boards, and funnels

Send Marketing Campaigns with WhatsApp

Create promotional messages, newsletters, and event updates

Import Contacts

Upload Excel files and transfer WhatsApp Business accounts via QR code

Schedule Messages

Plan and automate message delivery with calendar and reminders

Chatbot & Switchboard

Categorize contacts and enhance service automation

Reminders & Calendar

Track tasks and customer interactions easily

Auto-Reply

Automatically respond to messages to improve response time

Tags & Notes

Organize chats and add context for team collaboration

Drag & Drop Funnels

Easily adjust stages and manage multiple funnels

Multi-step Forms & Conversations

Handle complex interactions with customers

Interactive Campaigns

Engage audiences with customized WhatsApp campaigns

Supercharge Inbox

Manage thousands of conversations without chaos

AI Agents for Lead Qualification

Identify and route sales leads or support requests

AI Agents for Customer Support

Answer FAQs and assist with bookings or service info

AI Agents for Sales

Engage customers and escalate hot leads to team members

WhatsApp Widget for Website

Allow customers to start conversations directly from your site

Unlimited Contacts, Messages & Conversation History

Manage all your communications in one place

Quick Replies, Tags & Notes

Streamline team communication and customer follow-ups

Automation via API & Webhooks

Connect ManyContacts workflows to other systems

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Starter
EUR 49/mo
billed monthly

Countries & Languages

Global
Countries served
4
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchItalian.

Billing currencies

🇪🇺EUR

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