matomaru logo

matomaru

by Value One · Since 2004
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Active1+ countriesCloud
Quick facts
VendorValue One
Year launched2004
StatusActive
Location1F, Shibuya Shin Minamiguchi Building, 3-28-13 Shibuya, Shibuya-ku, Tokyo 150-0002
Countries served1+
Languages1
Integrations1+
Free tier
Free trial
Contact sales

About matomaru

Matomaru is a communication software from Value One that supports customer interaction across various platforms. It combines chat management, client monitoring, and case management so businesses can effectively engage with their customers. Designed for use on Meta, Twitter, and LINE, matomaru allows businesses to manage customer inquiries and feedback in one place, simplifying communication. Users can track conversations, review client history, and analyze interaction metrics to improve service delivery. Key capabilities: chat management client monitoring case management interaction analytics multi-platform support Best for: customer service teams that need to consolidate communication efforts across multiple channels.

Matomaru is a versatile Customer Data Platform that aims to centralize and manage customer data effectively. One of its standout features is its ability to integrate data from multiple sources and provide a comprehensive view of customer behavior and interaction. The user interface of Matomaru is clean and intuitive, making it easy for users to navigate and access the information they need quickly. The design elements are minimalistic, focusing on functionality rather than unnecessary frills. This simplicity enhances the overall user experience and ensures that users can focus on their tasks without distractions. What sets Matomaru apart from its competitors is its advanced analytics capabilities. The software allows users to analyze data in real-time, uncover insights, and make data-driven decisions. This can be invaluable for businesses looking to optimize their customer engagement strategies and drive growth. In terms of performance, Matomaru excels in managing large datasets and complex operations. The software is fast, efficient, and reliable, ensuring that users can work with data seamlessly without any glitches or delays.

Pros & Cons

What users like
  • +Enables app development without coding.
  • +Centralized management of promotional channels (app, email, LINE).
  • +Wide range of promotional tools and flexible pricing support different industries.
What users flag
  • Some integrations (e.g., LINE features) may require additional fees.
  • Implementation can take up to 3 weeks depending on preparation.

Features

Key features

No-Code App Creation
Build custom mobile apps for your business without any coding skills.
All-in-One Promotion Management
Manage campaigns across your store app, email, and official LINE accounts in one place.
Over 50 Built-in Promotion Tools
Includes coupons, digital stamps, points systems, reservations, membership cards, birthday rewards, scratch campaigns, photo contests, and more.

Additional features

Data Visualization & Analytics
Get a real-time dashboard view of key metrics like membership numbers and campaign performance.
API Integration
Compatible with external systems like POS, e-commerce sites, LINE, and email tools.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Monthly

JPY 20,000

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

Japan

Interface languages

Japanese

Billing currencies

🇯🇵JPY

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