MiiTel logo

MiiTel

by RevComm · Since 2017
No reviews yet
Active1+ countriesCloud
Quick facts
VendorRevComm
Year launched2017
StatusActive
Location1−3−9 Shibuya, 7F Hulic Shibuya 1-Chome Bldg., Shibuya-ku, Tokyo 150-0002, JP
Countries served1+
Languages2
Integrations8+
Free tier
Free trial
Contact sales

About MiiTel

MiiTel is a conversation analytics software from RevComm that supports voice conversation management through an AI-powered Smart PBX. It provides automatic transcription, conversation and data analysis, and click-to-call features so users can improve sales performance and reduce onboarding time. MiiTel allows users to work from anywhere, making it an effective tool for remote work environments. The platform's analytics capabilities enable organizations to gain insights into their conversations, helping them make data-driven decisions. Key capabilities: automatic transcription conversation and data analysis click-to-call remote accessibility sales performance improvement Best for: sales teams that need comprehensive conversation analytics for better decision-making and performance improvement.

MiiTel is an AI-powered communication platform designed to revolutionize sales performance. It goes beyond traditional phone systems by incorporating powerful AI-driven analytics, call recording, transcription, and coaching features. This comprehensive suite empowers businesses to gain deep insights into customer interactions, optimize sales strategies, and improve team performance. The platform boasts a user-friendly interface that is intuitive and easy to navigate, making it accessible to users with varying levels of technical expertise. Key features are readily available, and the overall experience is streamlined. MiiTel's core functionality revolves around AI-powered analysis of call recordings. It can automatically transcribe calls in real-time, enabling easy search and review of conversations. Furthermore, it analyzes calls for key metrics such as call duration, sentiment, and keywords, identifying areas for improvement in sales conversations. MiiTel seamlessly integrates with popular CRM platforms like Salesforce and Hubspot, providing a unified view of customer interactions. It also offers a dedicated Zoom integration for analyzing meeting data and extracting valuable insights.

Pros & Cons

What users like
  • +AI-driven insights to improve sales performance.
  • +Comprehensive transcription and call analysis tools.
  • +Seamless integration with popular CRMs and Zoom.
  • +Robust security certifications (ISO27001).
  • +Flexible usage via Chrome and apps.
What users flag
  • Limited details about language support.
  • Zoom integration is in Beta.
  • No mention of multi-currency payment options.
  • In-app marketplace is not discussed.
  • May require technical setup for CRM integrations.

Features

Key features

1. AI-powered analytics for sales performance improvement.
2. Automatic transcription of calls.
3. Real-time monitoring and coaching.
4. CRM integration with Salesforce and HubSpot.
5. Zoom integration for transcription and analysis.
6. Emotion analysis for customer sentiment insights.
7. Work-from-anywhere functionality through Chrome and mobile apps.
8. ISO27001-certified for security and privacy.

Additional features

1. Breakthrough AI technology for call analysis.
2. Automatic call recording for speech-to-text conversion.
3. Click-to-call functionality via Chrome extension.
4. Real-time coaching and guidance during calls.
5. Seamless data syncing with CRMs like Salesforce and HubSpot.
6. Zoom integration for meeting transcription and analysis.
7. Flexibility to work from anywhere using a single phone number.
8. Emotion analysis to gauge customer sentiment.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Pricing

USD 69

Countries & Languages

1
Countries served
2
Interface languages
2
Billing currencies

Available in

All Countries.

Interface languages

EnglishJapanese

Billing currencies

🇺🇸USD🇯🇵JPY

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