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Software Status:Active

About MiVoice Business

MiVoice Business is a communications software platform from Mitel Networks that supports unified communication and collaboration. It combines voice, video, and messaging capabilities, allowing organizations to simplify their communications across multiple channels. MiVoice Business helps businesses manage calls, conduct video conferences, and share information securely, improving overall communication efficiency. The platform can be deployed on-premises or in the cloud, catering to different business needs. Key capabilities: voice communication video conferencing instant messaging call management reporting and analytics Best for: enterprises and organizations that need a comprehensive solution for internal and external communication.

MiVoice Business Details

Vendor
Mitel Networks
Year Launched
1988
Location
Kanata, Ontario
Deployment
cloud, ios, android
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, French, Spanish, German, Italian, Portuguese, Dutch, Russian, Japanese, Chinese
Users
Small business owners, Enterprise managers, IT administrators, Call center supervisors, Sales professionals, Remote workers, Customer service representatives
Industries Served
Telecommunications, Healthcare, Education, Hospitality, Retail, Manufacturing, Financial services, Government and public sector
Tags
Business Phone Systems, MiVoice Business

MiVoice Business's In-App Market Place

Does MiVoice Business have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CNY (¥), INR (₹), MXN (Mex$), BRL (R$)

Pros & Cons

  • Reliability: The system is generally reliable and integrates well with other software applications.
  • Long-term Quality: Users have been satisfied with the service since its inception.
  • Service Availability & Monitoring: Excellent service availability and monitoring.
  • Customer Support: Superb customer support line, great service, and availability.
  • Integration Issues: Problems when integrating the calendars for MiTeam and MiCollab.
  • Hold Functionality: Occasional errors when trying to put a call on hold.
  • Reliability Concerns: Some unreliability in the software, particularly with call notes getting lost.

MiVoice Business's Support Options

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