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Moveworks

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Software Status:Active

About Moveworks

Moveworks is an AI copilot for employee support that automates IT, HR, and finance tasks through chat. It connects to enterprise systems, retrieves information, and executes workflows like password resets or approvals in multiple languages. Creator and knowledge studios help teams build custom agents and keep content accurate. Analytics provide visibility into support volume and outcomes. Key capabilities: AI chat support across enterprise functions Multilingual self-service and task automation Integration with ITSM, HR, and business systems Tools to build and manage custom agents Analytics for support efficiency and adoption Best for: Global enterprises improving employee service delivery.

Moveworks Details

Vendor
Moveworks
Year Launched
2016
Location
Mountain View, CA | HQ 1400 Terra Bella Avenue Mountain View, CA 94043
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
German, English, French, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Chinese (Simplified), Chinese (Traditional)
Users
Enterprise companies
Industries Served
Technology, Finance, Healthcare, Manufacturing, Media and Publishing
Tags
Help Desk, Moveworks

Moveworks's In-App Market Place

Does Moveworks have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
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Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), CNY (¥), CAD (CA$), AUD (A$), INR (₹), SGD (S$), HKD (HK$), CHF (Fr.), MXN ($), BRL (R$), AED (د.إ), ZAR (R), SEK (kr), NOK (kr), DKK (kr), KRW (₩), TRY (₺), NZD (NZ$).

Pros & Cons

  • AI-Powered Automation: Enhances efficiency by automating support and tasks.
  • Multilingual Support: Serves a global workforce in over 100 languages.
  • Comprehensive Integrations: Connects with a wide range of enterprise systems.
  • Proven ROI: Demonstrated time savings and productivity improvements.
  • Recognized Leader: Named a Leader in Forrester Wave™ for Conversational AI Platforms.
  • Pricing Transparency: Pricing details are not publicly available, potentially costly for some enterprises.
  • Cloud Dependency: Likely reliant on internet connectivity, which may be a limitation in some environments.
  • Implementation Effort: Onboarding and integrating with existing systems may require significant effort.
  • Support Information: Limited details on the extent and responsiveness of customer support.

Moveworks's Support Options

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