MyLobby logo

MyLobby

by MyMedia · Since 2005
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ActiveAvailable globallyCloud
Quick facts
VendorMyMedia
Year launched2005
StatusActive
Location2030 Bristol Cir Suite 210, Oakville, ON L6H 6P5 Canada
Countries servedGlobal
Languages10
Integrations3+
Free tierN/A
Free trialN/A
Contact salesYES

About MyLobby

MyLobby is a visitor management software from MyMedia that helps organizations manage guest check-ins and visits. It includes features such as customizable visitor registration, real-time notifications to hosts, and reporting tools for tracking visitor data so businesses can maintain security and improve the visitor use. The platform allows for integration with existing security systems and can customize badges for visitors, improving overall management during events or daily operations. Key capabilities: visitor registration host notifications reporting and analytics badge printing integration options Best for: organizations that need efficient visitor management solutions.

MyLobby Visitor Management System is a cloud-based platform that replaces paper sign-ins with a secure, automated visitor check-in process. Its simple setup (about five minutes) and intuitive interface make it easy for organizations to deploy across Web, SaaS, Android, and iOS devices. The system supports both contactless QR code check-ins and tablet-based sign-ins, giving administrators real-time visibility into visitor activity through a centralized dashboard while reducing manual workload. The platform offers customizable workflows, branding, questionnaires, instant host notifications, real-time reporting, and modules such as Employee Management, Hot Desking, and Emergency Notifications. Optional AI voice interaction, Active Directory integration, and calendar sync expand functionality, while expert support and a 90-day money-back guarantee reinforce reliability and trust. Pricing is subscription-based: Lite $45/month, Basic $85/month, Standard $179/month, Professional $249/month, and Enterprise (custom quote) for advanced needs like enhanced badge printing. This tiered structure makes MyLobby affordable for small teams yet scalable for large enterprises. Enterprise inquiries can be made through MyMedia Inc. at 866-636-0636.

Pros & Cons

Pros
  • Provides a highly user-friendly and intuitive interface that simplifies visitor management for both staff and guests.
  • Greatly enhances security by tracking visitor data, screening, and verifying identification efficiently.
  • Offers excellent customer support with responsive and helpful service, ensuring user satisfaction.
  • Reduces administrative workload through automated check-in, badge printing, and data logging features.
  • Increases operational efficiency by cutting visitor wait times and streamlining the entry process.
Cons
  • Requires staff training to fully utilize advanced features like workflow automation and third-party compliance.
  • Customization of interface and workflows may need technical support from the vendor.
  • Mobile app and kiosk responsiveness can vary depending on device and browser used.
  • Occasional syncing delays when exporting or sharing visitor data across systems.
  • Some users may find the pricing high for smaller organizations with minimal visitor traffic.

Features

Key features

Government ID Scanning

Enables instant verification of visitors’ identities using government-issued IDs to prevent unauthorized access.

Digital Video Intercom

Integrates high-quality video and audio for real-time two-way communication between staff and visitors.

Visitor Management/Intercom Integration

Combines visitor management and communication tools into one interface for seamless interaction.

Membership Validation

Allows facilities to verify member credentials via tablet for fast and secure access.

Emergency Notification

Sends real-time emergency alerts via SMS and email to all employees for immediate response.

Import Watchlist

Lets administrators upload lists of banned individuals to restrict access automatically.

Events Calendar

Syncs with Google Calendar to display upcoming meetings and events on connected displays.

Third-Party Compliance

Automates vendor and contractor screening processes to ensure compliance before granting access.

Badge Printing

Prints customized visitor badges showing compliance with facility and health regulations.

Visitor Queueing

Digitally manages waiting lines by assigning visitors to available service representatives.

Express Sign-In

Enables employees and frequent visitors to sign in quickly via mobile devices.

Access Control Integration

Connects directly with existing access control systems to automate secure entry management.

Additional features

Real-Time Visitor Registration and Monitoring

Tracks and manages visitor activity instantly as they sign in and move within the facility.

Government ID Scanning

Accurately verifies visitor identity using government-issued ID for secure facility access.

Video Intercom

Facilitates live, face-to-face remote communication between staff and visitors for efficient screening.

Integrated Visitor Management and Intercom Interface

Combines communication and visitor control tools in one streamlined platform.

Membership Validation

Allows instant membership verification through tablet-based access control.

Automated Emergency Notification System

Sends SMS and email alerts to all users during emergencies for rapid communication.

Importable Watchlist

Enables administrators to upload a list of restricted or banned individuals to deny entry automatically.

Google Calendar Integration

Syncs and displays upcoming meetings and events on facility display screens.

Third-Party Compliance Automation

Automates vendor and contractor screening to ensure only approved parties gain access.

Customizable Badge Printing

Prints personalized visitor and employee badges showing compliance and credentials.

Digital Visitor Queue Management

Organizes and assigns visitors to the right service representative efficiently.

Express Sign-In

Enables employees and frequent visitors to sign in quickly via mobile devices.

Access Control Integration

Connects directly to access control systems for secure, automated entry management.

Compliance Tracking

Monitors adherence to OSHA and CDC regulations for workplace safety verification.

Visitor Log and Reporting Tools

Generates detailed visitor logs and reports for audits or inspections.

Configurable Workflows

Customizes visitor approval processes and pre-registration workflows to fit organizational needs.

Multi-Location Management

Centralizes visitor management for enterprises with multiple facilities.

Industry-Specific Support

Designed for healthcare, schools, residential, and corporate environments.

Cloud-Based System

Offers browser-accessible management from any device or location.

Custom Branding and UI Personalization

Allows organizations to tailor the interface with their own branding and design.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Lite
USD 45/mo
billed monthly
Basic
USD 85/mo
billed monthly
Standard
USD 179/mo
billed monthly

Countries & Languages

Global
Countries served
10
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseChineseJapaneseRussian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇸🇬SGD

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