NativeTalk logo

NativeTalk

by NativeTalk · Since 2014
No reviews yet
Active6+ countriesCloud
Quick facts
VendorNativeTalk
Year launched2014
StatusActive
Location16a Eru-Ifa Street, Ikate elegushi lagos, lagos 1000101, Nigeria
Countries served6+
Languages1
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesN/A

About NativeTalk

NativeTalk is a cloud-based PBX solution from NativeTalk that provides comprehensive telephony services for businesses. It includes features such as call routing, voicemail-to-email, and call analytics to help organizations manage their communication needs effectively. This platform allows users to access their phone system from anywhere, promoting flexibility and remote work capabilities. NativeTalk also supports integration with various CRM systems, ensuring a smooth workflow for customer interactions. Key capabilities: call routing voicemail-to-email call analytics CRM integration remote access Best for: businesses that need a reliable and scalable telephony solution.

NativeTalk is a versatile cloud-based communication platform designed to empower individuals, small businesses, and large enterprises across Africa with modern telephony solutions. By leveraging Voice over Internet Protocol (VoIP) technology, NativeTalk allows users to make and receive calls via mobile apps, computers, or VoIP-enabled devices without requiring a traditional SIM card. The platform offers virtual phone numbers, disposable numbers, and the ability to create custom extensions, giving users control over their communication channels. For personal users, NativeTalk provides seamless connectivity and privacy options, while small businesses benefit from a dedicated business phone system that separates personal and professional calls, enhances customer service, and provides self-service options. Enterprises can deploy call centers within 24 hours, utilize white-label solutions, and integrate NativeTalk APIs with existing CRM systems to streamline sales and support workflows. Over 10 million call minutes have been processed, serving 3,000+ businesses and 10,000 call agents, demonstrating its reliability and scalability. NativeTalk’s features include call queuing, IVR, call hunting, voicemail-to-text transcription, and international numbers, making it suitable for modern businesses and professionals who need flexible, cost-effective, and efficient communication solutions.

Pros & Cons

Pros
  • Enables cloud-based calls without requiring a traditional SIM card
  • Offers scalable solutions for personal, small business, and enterprise users
  • Provides advanced call management features such as IVR and call queuing
  • Integrates with CRM systems to streamline business communications
  • Supports international and disposable numbers for flexibility and privacy
Cons
  • Internet connection is required for making and receiving calls reliably
  • Some advanced enterprise features may require technical knowledge to set up
  • Limited offline functionality without VoIP access or mobile app
  • International number availability may vary depending on country regulations

Features

Key features

Virtual Phone Numbers

Provides cloud-based numbers for calls without a physical SIM card.

Disposable Numbers

Enables temporary phone numbers for privacy and secure communication.

Custom Extensions

Generate unique extensions for specific people like colleagues or family.

Business Phone System

Separates personal and business calls for small business owners.

Call Center Setup

Rapid deployment for teams of any size with enterprise-grade features.

CRM Integration

Easy-to-use APIs integrate with existing customer relationship management tools.

Advanced Call Features

Supports call hunting, IVR, queuing, and voicemail-to-text transcription.

Additional features

VoIP Calls

Make and receive calls over internet-enabled devices.

International Numbers

Acquire phone numbers from different countries for global communication.

Self-Service Options

Allow customers to interact with your business independently.

White-Label Solutions

Brand the platform for your business needs.

Mobile App Access

Manage calls on smartphones with intuitive applications.

Scalable Team Support

Supports teams from 1 to 50+ users efficiently.

Call Analytics

Track call metrics to improve service performance.

Secure Communication

Ensure privacy and encryption across all calls.

Flexible Pricing Options

Set custom rates for incoming and outgoing calls.

Disposable & Temporary Numbers

Protect privacy with short-term phone numbers.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

6
Countries served
1
Interface languages
1
Billing currencies

Available in

NigeriaGhanaKenyaSouth AfricaIvory CoastTanzania

Interface languages

English

Billing currencies

🇳🇬NGN

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