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NativeTalk

by NativeTalk · Since 2014
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Active6+ countriesCloud
Quick facts
VendorNativeTalk
Year launched2014
StatusActive
Location16a Eru-Ifa Street, Ikate elegushi lagos, lagos 1000101, Nigeria
Countries served6+
Languages1
Integrations
Free tier
Free trial
Contact sales

About NativeTalk

NativeTalk is a cloud-based PBX solution from NativeTalk that provides comprehensive telephony services for businesses. It includes features such as call routing, voicemail-to-email, and call analytics to help organizations manage their communication needs effectively. This platform allows users to access their phone system from anywhere, promoting flexibility and remote work capabilities. NativeTalk also supports integration with various CRM systems, ensuring a smooth workflow for customer interactions. Key capabilities: call routing voicemail-to-email call analytics CRM integration remote access Best for: businesses that need a reliable and scalable telephony solution.

NativeTalk is a versatile cloud-based communication platform designed to empower individuals, small businesses, and large enterprises across Africa with modern telephony solutions. By leveraging Voice over Internet Protocol (VoIP) technology, NativeTalk allows users to make and receive calls via mobile apps, computers, or VoIP-enabled devices without requiring a traditional SIM card. The platform offers virtual phone numbers, disposable numbers, and the ability to create custom extensions, giving users control over their communication channels. For personal users, NativeTalk provides seamless connectivity and privacy options, while small businesses benefit from a dedicated business phone system that separates personal and professional calls, enhances customer service, and provides self-service options. Enterprises can deploy call centers within 24 hours, utilize white-label solutions, and integrate NativeTalk APIs with existing CRM systems to streamline sales and support workflows. Over 10 million call minutes have been processed, serving 3,000+ businesses and 10,000 call agents, demonstrating its reliability and scalability. NativeTalk’s features include call queuing, IVR, call hunting, voicemail-to-text transcription, and international numbers, making it suitable for modern businesses and professionals who need flexible, cost-effective, and efficient communication solutions.

Pros & Cons

What users like
  • +Enables cloud-based calls without requiring a traditional SIM card
  • +Offers scalable solutions for personal, small business, and enterprise users
  • +Provides advanced call management features such as IVR and call queuing
  • +Integrates with CRM systems to streamline business communications
  • +Supports international and disposable numbers for flexibility and privacy
What users flag
  • Internet connection is required for making and receiving calls reliably
  • Some advanced enterprise features may require technical knowledge to set up
  • Limited offline functionality without VoIP access or mobile app
  • International number availability may vary depending on country regulations

Features

Key features

Virtual Phone Numbers
Provides cloud-based numbers for calls without a physical SIM card.
Disposable Numbers
Enables temporary phone numbers for privacy and secure communication.
Custom Extensions
Generate unique extensions for specific people like colleagues or family.
Business Phone System
Separates personal and business calls for small business owners.
Call Center Setup
Rapid deployment for teams of any size with enterprise-grade features.
CRM Integration
Easy-to-use APIs integrate with existing customer relationship management tools.
Advanced Call Features
Supports call hunting, IVR, queuing, and voicemail-to-text transcription.

Additional features

VoIP Calls
Make and receive calls over internet-enabled devices.
International Numbers
Acquire phone numbers from different countries for global communication.
Self-Service Options
Allow customers to interact with your business independently.
White-Label Solutions
Brand the platform for your business needs.
Mobile App Access
Manage calls on smartphones with intuitive applications.
Scalable Team Support
Supports teams from 1 to 50+ users efficiently.
Call Analytics
Track call metrics to improve service performance.
Secure Communication
Ensure privacy and encryption across all calls.
Flexible Pricing Options
Set custom rates for incoming and outgoing calls.
Disposable & Temporary Numbers
Protect privacy with short-term phone numbers.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

6
Countries served
1
Interface languages
1
Billing currencies

Available in

NigeriaGhanaKenyaSouth AfricaIvory CoastTanzania

Interface languages

English

Billing currencies

🇳🇬NGN

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