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Software Status:Active

About Natterbox

Natterbox is a communication platform from Natterbox that provides 24/7 customer service through AI agents. It includes features such as a mobile app, call recording, PCI payments, and voice overview so businesses can manage calls efficiently without traditional call queues. Natterbox allows organizations to create custom AI agents that work alongside human employees, helping to deliver faster service and improved customer experiences. The platform also supports scalable solutions for various communication needs. Key capabilities: Platform Overview Mobile App Voice Overview Call Recording PCI Payments Best for: businesses that need to improve customer service availability and reduce response times.

Natterbox Details

Vendor
Natterbox
Year Launched
2010
Location
Croydon, United Kingdom
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, French, German, Spanish, Italian, Dutch, Portuguese.
Users
Admins, Sales teams, Customer service representatives, Call center agents, IT professionals, Managers.
Industries Served
Healthcare, Education, Finance, Retail
Tags
Business Phone Systems, Call Center, Call Tracking, Cloud PBX, Contact Center, IVR, VoIP, Telephony

Natterbox's In-App Market Place

Does Natterbox have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£)

Pros & Cons

  • Strong Salesforce integration.
  • AI-powered tools for smarter sales and customer service.
  • Customizable call management features.
  • Improved productivity through automation.
  • Flexible deployment options (mobile, Teams, browser-based).
  • Learning curve, especially for teams new to Salesforce.
  • Potentially high cost for smaller teams or businesses.
  • Limited in-app marketplace for add-ons.
  • Some users report that initial training could be more comprehensive.
  • Not a free version available.

Natterbox's Support Options

Chatbot

Available

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