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Software Status:Active

About net2phone

Net2phone is an AI-powered cloud communication platform from net2phone that unites voice, video, chat, and email to help businesses operate efficiently and change customer use. It includes features such as voice calling from anywhere, secure video conferencing, and business-oriented messaging, so teams can communicate effectively across multiple channels. The platform supports essential call center tools designed to assist agents in providing superior service. Businesses can integrate their workflows easily and connect anytime, on any device. Key capabilities: voice calls video conferencing messaging call center essentials workflow integration Best for: businesses that need comprehensive communication solutions for improving customer interactions and operational efficiency.

net2phone Details

Vendor
net2phone
Year Launched
1996
Location
520 Broad St, Newark, NJ 07102
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, Portuguese
Users
B2B and B2C mid-market to enterprise level companies
Industries Served
Small and medium businesses, Enterprises, Education, Healthcare, Hospitality, Real Estate, Law Offices, Government and Municipalities
Tags
VoIP, Net2Phone

net2phone's In-App Market Place

Does net2phone have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Great pricing with effective customer support options.
  • Teams integration makes calling seamless within one app.
  • Good audio quality and helpful customer service.
  • Affordable, high-quality service, especially for SMS functionality.
  • Simple, effective cloud-hosted IP PBX with a variety of features.
  • Disorganized setup and training process, with incomplete configurations.
  • Frequent system outages and unreliable recovery after issues.
  • Poor customer service response and technical support struggles.
  • Limited collaboration tools compared to other platforms like RingCentral.
  • User portal and new phone setup are confusing and frustrating.

net2phone's Alternatives