About NETbilling
NETbilling is a payment processing platform providing merchant accounts, multi-currency transaction processing, and 24/7 call center services. It supports e-commerce, retail, and mobile payments with integrated fraud defense and reporting tools.
NETbilling is a comprehensive payment processing and merchant services provider that has operated since 1998. It distinguishes itself by offering a turnkey solution that combines a robust, PCI-certified payment gateway with in-house 24/7 call center support. The platform is designed for high flexibility, catering to a wide range of business types, including high-risk sectors, e-commerce, and retail. Key capabilities include advanced fraud scrubbing, recurring billing for subscription sites, and multi-currency support. Unlike many modern payment facilitators that rely on automated support, NETbilling emphasizes a dedicated account manager model and personalized service. While the platform is highly customizable and powerful, its interface and extensive feature set may present a learning curve for smaller businesses compared to simplified payment processors. It integrates with numerous shopping carts and CRM systems, making it a versatile choice for merchants seeking deep control over their transaction data and customer service operations.
Pros & Cons
- Provides 24/7/365 live support for both merchants and their customers.
- Offers highly customizable fraud defense and risk management tools.
- Supports a wide variety of business types including high-risk industries.
- Includes integrated call center services for order placement and billing support.
- Allows merchants to retain ownership and control of their customer data.
- Interface and feature set may have a steeper learning curve than simplified payment facilitators.
- Pricing is not publicly listed and requires contact with sales for custom quotes.
- Advanced features are geared toward merchants who need deep control rather than plug-and-play simplicity.
Features
Key features
Facilitates secure processing of major credit cards, debit cards, and ACH payments online or via virtual terminal.
Provides customizable risk management tools including AVS, CVV2 verification, and negative database screening.
Offers 24/7 inbound and outbound support for billing inquiries, order placement, and telemarketing.
Supports automated subscription management, password management, and prorating for membership sites.
Enables global transaction processing across various currencies for international business needs.
Additional features
Allows manual entry of transactions for phone or mail orders.
Connects with retail point-of-sale systems for card-present transactions.
Integrates with third-party affiliate programs like NATS and MPA3.
Delivers real-time, customizable reporting with hundreds of variable fields.
Provides tools for record retrieval and dispute resolution.
Allows subscribers to manage their own membership cancellations via dynamic URLs.
Automatically sends transaction receipts to customers upon successful payment.
Includes tools to increase revenue during the transaction process.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About NETbilling
NETbilling is a payment processing platform providing merchant accounts, multi-currency transaction processing, and 24/7 call center services. It supports e-commerce, retail, and mobile payments with integrated fraud defense and reporting tools.
NETbilling Details
NETbilling's In-App Market Place
Does NETbilling have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
11
Mini Apps
1. FraudLabs Pro - Fraud Detection by FraudLabs Pro
This add-on helps to prevent online fraud by detecting potentially risky transactions and verifying the legitimacy of customers.
2. PayPal Express Checkout - Payment Gateway by PayPal
Allows customers to make quick and secure payments using their PayPal accounts
reducing checkout friction and increasing conversions.
3. Authorize.Net - Payment Gateway by Authorize.Net
Integrates Authorize.Net's payment processing services into NETbilling
enabling merchants to securely accept credit card payments on their websites.
4. 3D Secure - Payment Security by 3D Secure
Adds an additional layer of security to online payments by requiring customers to authenticate themselves using a password or one-time passcode
reducing the risk of fraudulent transactions.
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CHF (Fr), SEK (kr), NOK (kr), DKK (kr), SGD ($), HKD ($), NZD ($), CNY (¥)
Pros & Cons
- Provides 24/7/365 live support for both merchants and their customers.
- Offers highly customizable fraud defense and risk management tools.
- Supports a wide variety of business types including high-risk industries.
- Includes integrated call center services for order placement and billing support.
- Allows merchants to retain ownership and control of their customer data.
- Interface and feature set may have a steeper learning curve than simplified payment facilitators.
- Pricing is not publicly listed and requires contact with sales for custom quotes.
- Advanced features are geared toward merchants who need deep control rather than plug-and-play simplicity.
NETbilling's Support Options
Email Address
support@netbilling.comContact
888-357-8166Community Forums
https://support.netbilling.com/hc/en-us/community/topicsLive Chat
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