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Software Status:Development

About NetKeeper

NetKeeper is a network management software from Nexent advancements Inc. that offers efficient monitoring and control of network resources. It combines real-time performance analytics, user access management, and network configuration tools so administrators can maintain optimal network performance. NetKeeper allows for detailed tracking of network activity and performance metrics, enabling organizations to identify and resolve issues promptly. The software supports compliance with industry standards and provides reliable security features to protect sensitive data. Key capabilities: real-time monitoring user access control performance analytics configuration management security reporting Best for: IT professionals and network administrators that need comprehensive oversight and management of network systems.

NetKeeper Details

Vendor
Nexent Innovations Inc.
Year Launched
Location
Nexent Innovations Inc. 179 Daniel Webster Highway, Merrimack, NH 03054, USA
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean
Users
Administrator, Technician, Customer Support Representative, End User
Industries Served
Healthcare, Education, Finance, Retail, Technology, Manufacturing, Telecommunications, Hospitality, Government, Transportation
Tags
Customer Service, Help Desk, Ticket Management, Knowledge Base, Automation, Reporting, Multi-channel support, IT Service Management, Asset Management, Self-Service Portal

NetKeeper's In-App Market Place

Does NetKeeper have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

8

Mini Apps

Knowledge Base: A add-on that allows you to create a repository of articles

FAQs

and other resources to help customers find answers to common questions.

Live Chat: A add-on that enables real-time communication with customers on your website

providing instant support and assistance.

Ticketing System: A add-on that organizes customer inquiries into tickets for easier tracking and resolution by your support team.

CRM Integration: A add-on that integrates your customer relationship management system with NetKeeper to streamline customer interactions and information management.

Reporting and Analytics: A add-on that provides detailed insights into customer support activities and performance metrics to help you make data-driven decisions.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), CAD (C$), AUD (A$), CHF (CHF), SGD (S$), INR (₹), CNY (¥), SEK (kr), NZD (NZ$), MXN ($)

Pros & Cons

  • Streamlines customer service processes
  • Improves organization and efficiency in managing customer inquiries
  • Provides a centralized platform for tracking and resolving issues
  • Offers customizable features to suit specific business needs
  • Enhances communication with customers through multiple channels
  • Limited integration with other software systems
  • Steep learning curve for new users
  • Inconsistent customer support response times
  • Lack of advanced reporting features
  • Limited customization options for ticketing system

NetKeeper's Support Options

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