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Software Status:Active

About NHANCE NOW

NHANCE NOW is a conversational platform from Nobis Group that helps the customers get support, make purchases, access information, and more. It combines messaging bot customer engagement on messaging apps, voice bot customer engagement on voice assistants, and flexible REST APIs so businesses can provide efficient digital interactions. NHANCE NOW also includes a focus on security to protect customer information. This platform is designed to shift from a people-first approach to a digital-first business model, enabling companies to use conversational experiences effectively. Key capabilities: Messaging Bot Voice Bot Security Measures API Integrations Customer Engagement Best for: businesses that need to improve customer interaction and support through digital channels.

NHANCE NOW Details

Vendor
Nobis Group
Year Launched
Location
Nobis Group Headquarters 95 Glastonbury Blvd, Glastonbury, CT 06033, United States
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Arabic, Chinese (Simplified), Japanese, Korean
Users
Administrator, Marketer, Customer Representative
Industries Served
Healthcare, Education, Finance, Retail, Manufacturing, Hospitality, Transportation
Tags
Customer Engagement, NHANCE NOW, Nobis Group

NHANCE NOW's In-App Market Place

Does NHANCE NOW have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$)

Pros & Cons

  • Interacts with customers in real-time on a variety of digital channels
  • Provides personalized recommendations and offers based on customer behavior and preferences
  • Allows customers to easily access support and assistance whenever they need
  • Improves customer satisfaction by addressing issues quickly and efficiently
  • Enables customers to seamlessly transition between different communication channels
  • Provides valuable insights and analytics on customer interactions for better decision-making
  • Enhances overall customer loyalty and retention through personalized engagement
  • Limited customization options for the user interface
  • Steep learning curve for inexperienced users
  • Lack of integration with other software systems
  • Limited reporting capabilities
  • Customer support response time could be improved

NHANCE NOW's Support Options

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