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NUACOM

by NUACOM · Since 2009
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorNUACOM
Year launched2009
StatusActive
LocationDublin, Ireland
Countries servedGlobal
Languages11
Integrations15+
Free tier
Free trial
Contact sales

About NUACOM

NUACOM is a cloud phone system from NUACOM that supports better call automation, collaboration, and productivity. It provides an Office Phone System, Business Phone System, and PBX Phone System so teams can manage communications effectively. With solutions tailored for Sales Teams and Call Centers, NUACOM helps businesses simplify their operations and improve customer interactions. The platform is designed for growing teams and is trusted by over 25,000 users globally. Key capabilities: Call Center Solutions PBX Phone System Business Phone System Office Phone System Sales Team Support Best for: small to enterprise businesses that need a reliable communication system for efficient team collaboration and improved customer service.

NUACOM by NUACOM is a comprehensive communication platform designed to streamline business phone systems, call accounting, call center operations, call recording, and other telephony needs. With a focus on cloud-based solutions, NUACOM offers a range of features to enhance communication efficiency and productivity for businesses of all sizes. The user interface of NUACOM is intuitive and user-friendly, making it easy for users to navigate and access the software's various functionalities. The design elements are clean and modern, enhancing the overall user experience. One standout feature is the ability to customize the interface to suit individual preferences and workflow requirements, adding a personal touch to the user experience. NUACOM sets itself apart from competitors with its innovative approach to call accounting, call recording, and contact center management. The software allows for detailed tracking and analysis of call data, enabling businesses to optimize performance and improve customer service. The cloud communication platform also offers advanced IVR capabilities and seamless integration with VoIP technology, providing a flexible and scalable solution for modern businesses.

Pros & Cons

What users like
  • +Affordable and cost-effective pricing plans.
  • +User-friendly interface suitable for small and growing businesses.
  • +Integrates with major CRMs and customer support tools.
  • +Includes valuable features like call recording and instant callback widget.
  • +Positive customer support feedback.
What users flag
  • Lacks advanced outbound communication features (e.g., video conferencing).
  • Limited customization options.
  • Some advanced features are only available in higher-tier plans.

Features

Key features

VoIP Phone System
Offers a modern business phone system with features like call routing, IVR, voicemail to email, and call recording.
Call Center Software
Provides a flexible call center solution for managing sales and support calls, including call routing, IVR, analytics, and integrations with CRM and helpdesk systems.
AI-Powered Insights
Leverages AI to transcribe calls, analyze sentiment, identify key points, and generate summaries.
Advanced Analytics
Offers detailed call analytics to monitor team performance and identify areas for improvement.
Flexible Deployment
Supports both on-premise and cloud-based deployments to suit various business needs.

Additional features

VoIP Phone System
Offers a modern business phone system with features like call routing, IVR, voicemail to email, and call recording.
Call Center Software
Provides a flexible call center solution for managing sales and support calls, including call routing, IVR, analytics, and integrations with CRM and helpdesk systems.
AI-Powered Insights
Leverages AI to transcribe calls, analyze sentiment, identify key points, and generate summaries.
Advanced Analytics
Offers detailed call analytics to monitor team performance and identify areas for improvement.
Flexible Deployment
Supports both on-premise and cloud-based deployments to suit various business needs.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Essentials

EUR 9.99

Enterprise

EUR 34.99

Countries & Languages

Global
Countries served
11
Interface languages
7
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortuguesePolishRussianTurkishArabic

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY

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