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OMNITRACKER

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Software Status:Active

About OMNITRACKER

OMNITRACKER is a business process management software from Omninet that supports digital change across organizations. It provides ITSM tools for all departments, compliance with standards and regulations, and data-driven decision-making so that businesses can achieve greater operational efficiency. OMNITRACKER enables companies to implement their digital strategies effectively, bridging gaps between various functions and facilitating workflow management. Its versatility allows users to adapt to changing requirements while maintaining high-quality service delivery. Key capabilities: ITSM tools digital change support compliance with standards data-driven decisions process management Best for: organizations that need comprehensive solutions for managing business processes and improving efficiency.

OMNITRACKER Details

Vendor
Omninet
Year Launched
1995
Location
OMNINET Software-, System- und Projektmanagementtechnik GmbH Dr.-Otto-Leich-Straße 3 D-90542 Eckental Germany
Deployment
cloud
Training Options
documentation, live online, in person
Countries Served
All Countries
Languages
German, English, French, Nederlands
Users
IT administrators., Project managers., Compliance officers., Risk analysts., Sales teams., Document controllers.
Industries Served
IT and software development., Finance and banking., Manufacturing., Public sector organizations., Healthcare., Retail and e-commerce.
Tags
Business process management, ITSM, BPMN 2.0, GRC, project management, business intelligence, cloud software, on-premises software, task management.

OMNITRACKER's In-App Market Place

Does OMNITRACKER have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (AU$), CAD (CA$), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), DKK (kr), INR (₹), RUB (₽), MXN (MXN$), BRL (R$), KRW (₩), SGD (S$), HKD (HK$), ZAR (R), TRY (₺), AED (د.إ)

Pros & Cons

  • Extensive functionality: Great for helpdesk and IT support staff, offering customizable workflows and integration options.
  • Automation features: Automatic notifications and streamlined reporting for tasks and actions.
  • Cost-effective licensing: Shared licenses save costs compared to other ITSM systems.
  • Flexibility: Highly configurable with scripting capabilities for customization.
  • Quick reporting: Simplifies generating reports for actions, tasks, and responsibilities.
  • Outdated UI: Lacks a modern interface, making navigation less intuitive.
  • Performance issues: Struggles with large databases, high email volumes, and compatibility with Oracle databases.
  • Limited reporting customization: Difficulty in creating personalized reports.
  • Integration challenges: Reliance on scripting for advanced integrations; no REST API support.
  • Support concerns: Limited and unhelpful customer support for troubleshooting complex issues.
  • Upgrade difficulties: Lengthy and error-prone upgrade processes for large or heavily customized systems.

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