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About OnBase

OnBase is a content management software from Hyland Software that efficiently manages information and business processes. It combines content intelligence, community support, and multilingual capabilities so organizations can improve information accessibility and collaboration. OnBase allows users to manage documents, automate workflows, and integrate with existing systems. It supports multiple languages, making it suitable for global operations. Key capabilities: content intelligence community support multilingual functionality document management workflow automation Best for: organizations that need to manage large volumes of information and improve operational efficiency.

OnBase Details

Vendor
Hyland Software
Year Launched
2000
Location
Global Headquarters 28500 Clemens Road, Westlake, OH 44145, USA
Deployment
cloud, on premise, windows, linux, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, French, German, Spanish, Italian, Dutch, Brazilian Portuguese, Japanese, Chinese (Simplified), Chinese (Traditional), Korean, Russian
Users
Large enterprises, Government agencies, Educational institutions, Healthcare organizations
Industries Served
Healthcare, Financial Services, Insurance, Government, Higher Education, Manufacturing
Tags
Content Management, Process Automation, Case Management, Document Management, Workflow Automation, Enterprise Content Management (ECM)

OnBase's In-App Market Place

Does OnBase have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • • Easy document storage and retrieval: Streamlines document management with easy uploads, categorization, and searching.
  • • Customizable and versatile: Offers a wide range of tailored industry solutions and integrations.
  • • User-friendly interface (mostly): Generally easy to learn and use, especially the Unity and Web clients.
  • • Powerful workflow automation: Automates business processes, saving time and resources.
  • • Reliable for most users: Industry-standard software with a reputation for dependability in document storage.
  • • Good customer service: The support team is responsive and helpful.
  • • Occasional reliability issues: Some users experience upload failures or connectivity problems.
  • • Mobile and remote access are lacking: Mobile functionality is unreliable and has poor error messaging.
  • • Difficult form creation: Building and updating forms is complex and time-consuming.
  • • Steep learning curve: Mastering the software's full capabilities takes time and expertise.
  • • Outdated interfacing: Can have issues communicating with older software and may lag in progressive updates.
  • • Limited simultaneous file uploads: Multiple files have to be uploaded separately, which is a hassle.

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