Onport logo

Onport

by Onport. · Since 2019
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ActiveAvailable globallyCloud
Quick facts
VendorOnport.
Year launched2019
StatusActive
LocationLondon, GB
Countries servedGlobal
Languages13
Integrations47+
Free tier
Free trial
Contact salesYES

About Onport

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Onport is a multi-vendor marketplace automation platform built for scalability and operational efficiency. It centralizes and streamlines core marketplace functions, including inventory synchronization, order routing, shipping workflows, payments automation, and returns management. Designed with composable technology and an API-first approach, Onport supports both quick out-of-the-box setups and highly customized enterprise deployments. This flexibility allows businesses to adapt the platform to their existing infrastructure, integrate third-party tools, and maintain efficient workflows without significant manual intervention. The platform’s interface is geared toward both vendors and marketplace operators, offering clear navigation and easy access to essential tools. Vendors can log in to a dedicated portal to manage their own orders, update tracking information, and print packing slips. Meanwhile, operators benefit from real-time inventory updates, automated order splitting, and prebuilt carrier integrations for shipping and cost allocation. With more than 3,000 API endpoints, Onport can be tailored for unique business processes, making it suitable for a wide range of ecommerce strategies. Onport’s feature set is extensive.

Pros & Cons

What users like
  • +Excellent and responsive customer support team (frequent praise for individual reps).
  • +Robust multi-vendor and marketplace management capabilities.
  • +Smooth integrations with platforms like Shopify.
  • +Effective onboarding and post-onboarding assistance.
  • +Scales well for attracting larger, more sophisticated suppliers.
  • +Handles complex operations like inventory, orders, payments, shipping, and refunds in one platform.
  • +Reliable and does what it promises.
  • +Positive long-term user satisfaction.
What users flag
  • Some features and platform aspects still developing ("young but powerful").

Features

Key features

Inventory Syncing – Automatically updates stock levels and pricing across all connected vendor stores and marketplaces.
Order Routing – Splits and directs orders to the correct vendor, in-house fulfillment center, or 3PL.
Shipping Workflows – Integrates with carriers to provide flexible shipping rates, cost allocation, and tracking.
Payments Automation – Calculates commissions, processes vendor payouts, and manages cost price imports.
Returns Management – Generates and tracks return shipping labels, ensuring efficient reverse logistics.
Vendor Portal – Empowers vendors to manage orders, enter tracking information, and print packing slips.
API Custom Workflows – Offers over 3,000 API endpoints to create unique business processes.

Additional features

Catalog Management – Upload and sync inventory from multiple sources.
Order Management – Automates order processing and routing.
Shipping Integrations – Connect with carriers like USPS, Shippo, and ShippyPro.
Payment Gateways – Integrates with Stripe, PayPal, Wise, and Adyen for payouts.
Returns Handling – Streamlined return workflows for customers and vendors.
Vendor Onboarding – Simplifies bringing new suppliers into the marketplace.
Automation Tools – Use Slack, Intercom, or Mailgun to automate notifications and tasks.
Custom Integrations – API support for unique workflows and third-party connections.
Multi-platform Support – Works with Shopify, BigCommerce, Magento, WooCommerce, and more.
Analytics & Reporting – Tracks marketplace performance metrics.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
13
Interface languages
9
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKoreanArabicTurkish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB

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