About Onsoft Voice Recording
Onsoft Voice Recording is a compliance call recording software from Onsoft that supports quality monitoring for contact centers. It includes features like customized solutions, a trust assurance program, and access to the Onsoft Blog so users can stay informed about industry best practices. This software helps organizations ensure regulatory compliance and improve call quality through effective monitoring. Onsoft Voice Recording is designed to cater to the needs of contact centers looking to maintain high standards in customer service and compliance. Key capabilities: compliance tracking quality monitoring customized solutions reporting tools user support Best for: contact center managers that need reliable call recording and quality assurance solutions.
Onsoft Voice Recording Details
Onsoft Voice Recording's In-App Market Place
Does Onsoft Voice Recording have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$)
Pros & Cons
- Fully compliant with legal regulations (e.g., MiFID II).
- Advanced analytics for actionable insights.
- Comprehensive call and screen recording.
- Tailored coaching tools for staff improvement.
- Multi-industry applicability.
- Lack of specific integration details.
- Limited information on cloud capabilities.
- Website needs updates (e.g., placeholders in "Customer Feedback").
- Potential language limitations.
- No in-app marketplace for extensibility.
Onsoft Voice Recording's Support Options
Email Address
info@onsoft.deContact
+49 (30) 390 408-0