About Ooma Office
Ooma Office is a VoIP phone system from Ooma that provides communication solutions for businesses. It includes call forwarding, voicemail, and conference calling so businesses can manage their communications effectively. Ooma Office offers features such as a virtual receptionist, mobile app integration, and video conferencing capabilities to support remote work and team collaboration. With a user-friendly interface and scalable options, it is suitable for small to medium-sized businesses looking to improve their telecommunications infrastructure. Key capabilities: call management video conferencing mobile app virtual receptionist voicemail Best for: small to medium-sized businesses that need reliable communication tools.
Ooma Office by Ooma is a comprehensive cloud-based business phone system designed to streamline communication and enhance productivity for small and medium-sized businesses. The system provides a wide range of features, including virtual phone numbers, call forwarding, voicemail, and advanced call routing, all aimed at offering businesses an efficient, professional, and cost-effective communication solution. Whether a business needs to manage incoming calls, maintain a professional image, or track call performance, Ooma Office delivers the necessary tools to meet these demands, positioning itself as a reliable choice for growing companies. One of the standout aspects of Ooma Office is its user-friendly interface, which simplifies the process of setting up and using the system. The web-based dashboard is intuitively organized, making it easy for users, even those with minimal technical experience, to navigate through the various features. The system's layout includes clearly labeled icons and menus, making the overall user experience straightforward. The Ooma mobile app extends these functionalities to smartphones and tablets, ensuring that users can stay connected and manage their calls on the go.
Pros & Cons
- +• Easy to use and set up
- +• Affordable
- +• Mobile app allows you to work from anywhere and manage calls on the go
- +• Reliable call quality (according to some users)
- +• Excellent customer service
- −• Some features require additional cost, such as voicemail transcription and PC/Mac softphone
- −• Can have issues with phone compatibility, mobile app performance, and hardware reliability (especially when the internet connection is unstable)
- −• Lacks some quality of life features, such as texting from desktop (but texting from mobile is available)
- −• Can be difficult to log in to the app sometimes
Features
Key features
- • Unlimited domestic calling
- Enjoy free calls to US, Canada, Mexico, and Puerto Rico.
- • Virtual receptionists
- Automate call routing and messages.
- • Multi-site support
- Connect multiple locations seamlessly.
- • Free number porting
- Keep your existing phone numbers.
- • Conference calling
- Host conference calls with up to 10 participants per room.
- • Virtual fax
- Send and receive faxes via email.
- • Web portal
- Manage your account online.
- • Ring groups
- Route calls to specific groups of users.
- • Distinctive ringtones
- Identify call types with unique ringtones.
- • Paging groups
- Page multiple users simultaneously.
- • Company directory and shared speed dial
- Access company contacts easily.
- • Music on hold
- Play music or messages for callers on hold.
- • Transfer music
- Play music or messages during call transfers.
- • Extension monitoring
- Monitor and manage other users' calls.
- • Intercom calling
- Make internal calls between extensions.
- • Overhead paging integration
- Connect to existing overhead paging systems.
- • Call blocking
- Block unwanted calls.
- • Call forwarding
- Forward calls to other devices when offline.
- • Call hunting with ATA devices
- Route calls to available ATA devices.
- • Desktop app
- Manage your account and make calls from your computer.
- • Ooma Meetings
- Host video conferences.
- • Call recording
- Record calls for later review.
- • NexHealth integration
- Integrate with NexHealth for healthcare providers.
- • Contact import
- Import contacts from external applications.
Additional features
- • Enhanced call blocking
- Block more spam calls.
- • Voicemail transcription
- Receive voicemail transcripts via email.
- • Caller Info Match
- Automatically search for information on incoming/outgoing calls.
- • Additional extension monitoring
- Monitor more extensions.
- • More call park slots
- Park more calls simultaneously.
- • Larger conference rooms
- Host larger conference calls.
- • Flexible numbering plan
- Customize your extension numbering.
- • Advanced call logs
- Get detailed call logs.
- • Call, fax, and message analytics
- Analyze your usage data.
- • Call leaderboard
- Track user performance.
- • Business texting
- Send and receive text messages from your business number.
- • Contact Us widget
- Add a contact form to your website.
- • Dynamic caller ID
- Change your caller ID on the fly.
- • HIPAA mode
- Comply with HIPAA regulations.
- • Hot desking
- Use any unassigned IP phone.
- • Call queues
- Manage incoming calls efficiently.
- • Auto dialer
- Automate outbound calls.
- • Find Me Follow Me
- Route calls to multiple devices.
- • CRM integration
- Integrate with CRM software.
- • Enhanced Ooma Meetings
- Host larger Ooma Meetings.
- • Online bookings
- Schedule appointments online.
- • Ooma Team Chat
- Chat with colleagues.
- • Ooma Meeting Recordings
- Record Ooma Meetings.
- • Call screening
- Screen incoming calls.
- • Shift-to-Text
- Switch between voice and text chat.
- • End User Portal
- Manage your extension settings.
- • Mobile app
- Make and receive calls on your mobile device.
- • Chrome extension
- Make calls and check voicemail from your browser.
- • Personal directory
- Create your own contact list.
- • Private voicemail
- Have your own personalized voicemail.
- • Call waiting, three-way calling, call hold, call transfer, call park, and call flip
- Standard phone features.
- • 7-digit dialing, call forwarding, last call return, and caller ID blocking
- Additional phone features.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Ooma Office
Ooma Office is a VoIP phone system from Ooma that provides communication solutions for businesses. It includes call forwarding, voicemail, and conference calling so businesses can manage their communications effectively. Ooma Office offers features such as a virtual receptionist, mobile app integration, and video conferencing capabilities to support remote work and team collaboration. With a user-friendly interface and scalable options, it is suitable for small to medium-sized businesses looking to improve their telecommunications infrastructure. Key capabilities: call management video conferencing mobile app virtual receptionist voicemail Best for: small to medium-sized businesses that need reliable communication tools.
Ooma Office Details
Ooma Office's In-App Market Place
Does Ooma Office have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), MXN (Mex$)
Pros & Cons
- • Easy to use and set up
- • Affordable
- • Mobile app allows you to work from anywhere and manage calls on the go
- • Reliable call quality (according to some users)
- • Excellent customer service
- • Some features require additional cost, such as voicemail transcription and PC/Mac softphone
- • Can have issues with phone compatibility, mobile app performance, and hardware reliability (especially when the internet connection is unstable)
- • Lacks some quality of life features, such as texting from desktop (but texting from mobile is available)
- • Can be difficult to log in to the app sometimes
Ooma Office's Support Options
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