About OpenText Core Fax
OpenText Core Fax is a cloud fax solution from OpenText that provides secure, multi-tenant faxing capabilities. It combines easy integration with business applications, paperless faxing, and a compliant architecture so users can manage faxes efficiently. OpenText Core Fax supports deployment in various environments, ensuring accessibility and affordability for businesses of all sizes. The solution enables users with features designed to simplify faxing processes and meet compliance requirements. Key capabilities: secure cloud faxing integration with business applications paperless operations multi-tenant architecture compliance support Best for: businesses that need a reliable and secure solution for sending and receiving faxes.
OpenText Core Fax is a secure, scalable cloud solution designed to modernize document workflows by eliminating the significant time, expense, and hardware associated with analog POTS lines. This platform boasts essential features for regulated environments, ensuring privacy, audit-readiness, and global data sovereignty with compliance across standards like HIPAA, SOC 2 Type II, and GDPR. Reliability is a cornerstone, supported by built-in high availability, load balancing, and disaster recovery, guaranteeing a robust 99.99% uptime—a crucial factor for always-on readiness. The system's extensive functionality allows secure cloud faxes to be sent and received from virtually any location and device, including email, mobile, desktop applications, and popular multi-function printers (MFPs). Its seamless integration is a major advantage, connecting directly with critical systems used by regulated industries, such as Epic, Oracle Health, Cerner, and Veradigm, as well as collaboration platforms like Microsoft Teams and Cisco Webex. This flexibility empowers teams and drastically improves efficiency by integrating faxing into modern digital workspaces. Deployment is offered via OpenText Off Cloud Managed Services, indicating a flexible and fully managed cloud model.
Pros & Cons
- +Offers highly secure cloud faxing with HIPAA and GDPR compliance for regulated sectors.
- +Eliminates physical fax infrastructure, reducing maintenance and operational costs.
- +Maintains 99.99% uptime through redundant architecture and disaster recovery.
- +Supports hybrid deployment, giving flexibility for cloud or on-premise setups.
- +Integrates seamlessly with major EHR, MFP, and collaboration platforms.
- −Complex setup may require technical expertise for enterprise integrations.
- −Best suited for large organizations; may be excessive for smaller businesses.
- −Integration with legacy systems may need custom development.
- −Lack of visible self-service tools for quick configuration or troubleshooting.
- −Initial deployment time may be long for complex compliance environments.
Features
Key features
- Cloud Fax Platform
- Enables secure, scalable faxing through the cloud without analog lines or fax hardware.
- High Availability
- Delivers 99.99% uptime with load balancing and disaster recovery built in for uninterrupted service.
- Compliance Management
- Meets HIPAA, SOC 2 Type II, GDPR, and global data protection standards for regulatory assurance.
- Multi-Device Access
- Allows faxing from desktop, mobile devices, email, or multifunction printers (MFPs).
- Data Residency Control
- Provides regional hosting in the US, Canada, EU, and Australia for data sovereignty compliance.
- Broad Integrations
- Connects with EHRs, MFPs, and collaboration tools like Epic, Microsoft Teams, and Webex.
- Enterprise Scalability
- Supports high-volume faxing with enterprise-grade performance and reliability.
- Secure Encryption
- Protects data with TLS and AES encryption both in transit and at rest.
- Identity & Access Management
- Supports SSO, SCIM, and Active Directory for secure user authentication.
- Managed Services
- Offers OpenText Off-Cloud Managed Services for maintenance, optimization, and support.
Additional features
- Secure Cloud Faxing
- Cloud-based fax transmission eliminating POTS lines, fax cards, and on-prem hardware.
- High Availability Infrastructure
- Built-in redundancy, load balancing, and disaster recovery for reliable uptime.
- HIPAA and GDPR Compliance
- Ensures compliance for healthcare and global privacy regulations.
- Multi-Device Support
- Send/receive faxes from email, desktop, mobile, or integrated applications.
- MFP Integration
- Works with major printer brands like Ricoh, Xerox, HP, and Kyocera for direct faxing.
- EHR/EMR Integration
- Connects seamlessly with Epic, Cerner, Oracle Health, and Allscripts for healthcare workflows.
- Collaboration Integration
- Embeds faxing inside Microsoft Teams and Cisco Webex for workplace communication.
- Centralized Administration
- Provides user management, activity logs, and monitoring from a unified console.
- Encryption & Security
- Uses TLS 1.2 and AES encryption to secure fax data end-to-end.
- Global Data Residency
- Supports regional hosting for compliance with data sovereignty laws.
- Developer API
- Offers APIs for custom integration with business systems and third-party apps.
- Reporting & Auditing
- Generates usage reports, compliance logs, and transmission histories.
- Identity Management
- Integrates with Active Directory, SSO, and SCIM provisioning.
- Hybrid Deployment
- Deployable as SaaS, private cloud, or on-premises solution.
- Premium Support
- Includes professional services, premium assistance, and managed service options.
- Training Resources
- Access to webinars, documentation, and product handbooks for onboarding.
- Administrative Tools
- Role-based access control and centralized configuration.
- Mobile App Access
- Allows fax operations via iOS and Android mobile applications.
- Analytics
- Provides tracking and insights on fax volumes and delivery performance.
- Integration Ecosystem
- Works with PaperCut, uniFLOW, YSoft, and Konica Minolta for print/fax synergy.
Pricing
Countries & Languages
Interface languages
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About OpenText Core Fax
OpenText Core Fax is a cloud fax solution from OpenText that provides secure, multi-tenant faxing capabilities. It combines easy integration with business applications, paperless faxing, and a compliant architecture so users can manage faxes efficiently. OpenText Core Fax supports deployment in various environments, ensuring accessibility and affordability for businesses of all sizes. The solution enables users with features designed to simplify faxing processes and meet compliance requirements. Key capabilities: secure cloud faxing integration with business applications paperless operations multi-tenant architecture compliance support Best for: businesses that need a reliable and secure solution for sending and receiving faxes.
OpenText Core Fax Details
OpenText Core Fax's In-App Market Place
Does OpenText Core Fax have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr)
Pros & Cons
- Offers highly secure cloud faxing with HIPAA and GDPR compliance for regulated sectors.
- Eliminates physical fax infrastructure, reducing maintenance and operational costs.
- Maintains 99.99% uptime through redundant architecture and disaster recovery.
- Supports hybrid deployment, giving flexibility for cloud or on-premise setups.
- Integrates seamlessly with major EHR, MFP, and collaboration platforms.
- Complex setup may require technical expertise for enterprise integrations.
- Best suited for large organizations; may be excessive for smaller businesses.
- Integration with legacy systems may need custom development.
- Lack of visible self-service tools for quick configuration or troubleshooting.
- Initial deployment time may be long for complex compliance environments.
OpenText Core Fax's Support Options
Contact
+1 800-499-6544Community Forums
https://forums.opentext.com/forums/OpenText Core Fax's Alternatives
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