About OpenText Core Fax
OpenText Core Fax is a cloud fax solution from OpenText that provides secure, multi-tenant faxing capabilities. It combines easy integration with business applications, paperless faxing, and a compliant architecture so users can manage faxes efficiently. OpenText Core Fax supports deployment in various environments, ensuring accessibility and affordability for businesses of all sizes. The solution enables users with features designed to simplify faxing processes and meet compliance requirements. Key capabilities: secure cloud faxing integration with business applications paperless operations multi-tenant architecture compliance support Best for: businesses that need a reliable and secure solution for sending and receiving faxes.
OpenText Core Fax is a secure, scalable cloud solution designed to modernize document workflows by eliminating the significant time, expense, and hardware associated with analog POTS lines. This platform boasts essential features for regulated environments, ensuring privacy, audit-readiness, and global data sovereignty with compliance across standards like HIPAA, SOC 2 Type II, and GDPR. Reliability is a cornerstone, supported by built-in high availability, load balancing, and disaster recovery, guaranteeing a robust 99.99% uptime—a crucial factor for always-on readiness. The system's extensive functionality allows secure cloud faxes to be sent and received from virtually any location and device, including email, mobile, desktop applications, and popular multi-function printers (MFPs). Its seamless integration is a major advantage, connecting directly with critical systems used by regulated industries, such as Epic, Oracle Health, Cerner, and Veradigm, as well as collaboration platforms like Microsoft Teams and Cisco Webex. This flexibility empowers teams and drastically improves efficiency by integrating faxing into modern digital workspaces. Deployment is offered via OpenText Off Cloud Managed Services, indicating a flexible and fully managed cloud model.
Pros & Cons
- Offers highly secure cloud faxing with HIPAA and GDPR compliance for regulated sectors.
- Eliminates physical fax infrastructure, reducing maintenance and operational costs.
- Maintains 99.99% uptime through redundant architecture and disaster recovery.
- Supports hybrid deployment, giving flexibility for cloud or on-premise setups.
- Integrates seamlessly with major EHR, MFP, and collaboration platforms.
- Complex setup may require technical expertise for enterprise integrations.
- Best suited for large organizations; may be excessive for smaller businesses.
- Integration with legacy systems may need custom development.
- Lack of visible self-service tools for quick configuration or troubleshooting.
- Initial deployment time may be long for complex compliance environments.
Features
Key features
Enables secure, scalable faxing through the cloud without analog lines or fax hardware.
Delivers 99.99% uptime with load balancing and disaster recovery built in for uninterrupted service.
Meets HIPAA, SOC 2 Type II, GDPR, and global data protection standards for regulatory assurance.
Allows faxing from desktop, mobile devices, email, or multifunction printers (MFPs).
Provides regional hosting in the US, Canada, EU, and Australia for data sovereignty compliance.
Connects with EHRs, MFPs, and collaboration tools like Epic, Microsoft Teams, and Webex.
Supports high-volume faxing with enterprise-grade performance and reliability.
Protects data with TLS and AES encryption both in transit and at rest.
Supports SSO, SCIM, and Active Directory for secure user authentication.
Offers OpenText Off-Cloud Managed Services for maintenance, optimization, and support.
Additional features
Cloud-based fax transmission eliminating POTS lines, fax cards, and on-prem hardware.
Built-in redundancy, load balancing, and disaster recovery for reliable uptime.
Ensures compliance for healthcare and global privacy regulations.
Send/receive faxes from email, desktop, mobile, or integrated applications.
Works with major printer brands like Ricoh, Xerox, HP, and Kyocera for direct faxing.
Connects seamlessly with Epic, Cerner, Oracle Health, and Allscripts for healthcare workflows.
Embeds faxing inside Microsoft Teams and Cisco Webex for workplace communication.
Provides user management, activity logs, and monitoring from a unified console.
Uses TLS 1.2 and AES encryption to secure fax data end-to-end.
Supports regional hosting for compliance with data sovereignty laws.
Offers APIs for custom integration with business systems and third-party apps.
Generates usage reports, compliance logs, and transmission histories.
Integrates with Active Directory, SSO, and SCIM provisioning.
Deployable as SaaS, private cloud, or on-premises solution.
Includes professional services, premium assistance, and managed service options.
Access to webinars, documentation, and product handbooks for onboarding.
Role-based access control and centralized configuration.
Allows fax operations via iOS and Android mobile applications.
Provides tracking and insights on fax volumes and delivery performance.
Works with PaperCut, uniFLOW, YSoft, and Konica Minolta for print/fax synergy.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About OpenText Core Fax
OpenText Core Fax is a cloud fax solution from OpenText that provides secure, multi-tenant faxing capabilities. It combines easy integration with business applications, paperless faxing, and a compliant architecture so users can manage faxes efficiently. OpenText Core Fax supports deployment in various environments, ensuring accessibility and affordability for businesses of all sizes. The solution enables users with features designed to simplify faxing processes and meet compliance requirements. Key capabilities: secure cloud faxing integration with business applications paperless operations multi-tenant architecture compliance support Best for: businesses that need a reliable and secure solution for sending and receiving faxes.
OpenText Core Fax Details
OpenText Core Fax's In-App Market Place
Does OpenText Core Fax have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr)
Pros & Cons
- Offers highly secure cloud faxing with HIPAA and GDPR compliance for regulated sectors.
- Eliminates physical fax infrastructure, reducing maintenance and operational costs.
- Maintains 99.99% uptime through redundant architecture and disaster recovery.
- Supports hybrid deployment, giving flexibility for cloud or on-premise setups.
- Integrates seamlessly with major EHR, MFP, and collaboration platforms.
- Complex setup may require technical expertise for enterprise integrations.
- Best suited for large organizations; may be excessive for smaller businesses.
- Integration with legacy systems may need custom development.
- Lack of visible self-service tools for quick configuration or troubleshooting.
- Initial deployment time may be long for complex compliance environments.
OpenText Core Fax's Support Options
Contact
+1 800-499-6544Community Forums
https://forums.opentext.com/forums/OpenText Core Fax's Alternatives
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