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OpenText eDOCS

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Software Status:Active

About OpenText eDOCS

OpenText eDOCS is a document management software from OpenText that provides a reliable platform for document storage and collaboration. It includes customer support, a help center, and a service status feature so users can access assistance and stay informed about system performance. The transition to NetDocuments ensures continuity while offering expanded engagement options for all eDOCS customers and partners. Users can continue utilizing OpenText’s support portal for their eDOCS-related requests. Key capabilities: customer support help center service status ticket submission partner program Best for: organizations that need efficient document management and support services.

OpenText eDOCS Details

Vendor
OpenText
Year Launched
1991
Location
275 Frank Tompa Drive Waterloo ON N2L 0A1 Canada
Deployment
cloud, on premise, windows
Training Options
documentation, demo, account manager, community
Countries Served
All Countries.
Languages
Portuguese, English, German, Spanish, French, Swedish, English, English, Japanese, Korean, Simplified Chinese, Traditional Chinese
Users
Legal Counsel, Records Manager, Compliance Officer, Document Controller, Paralegal, IT Administrator, Knowledge Manager, Litigation Support Specialist, Corporate Secretary, Legal Operations Manager
Industries Served
Legal Services, Corporate Legal Departments, Financial Services, Government Agencies, Consulting Firms, Healthcare Organizations, Energy and Utilities, Education Institutions, Real Estate and Construction, Insurance Companies
Tags
Content Management, Legal Document Management, Enterprise ECM, Records Management, Knowledge Management, Secure Collaboration, Workflow Automation, Compliance Software, LegalTech, OpenText Integration

OpenText eDOCS's In-App Market Place

Does OpenText eDOCS have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
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Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩), SGD (S$), HKD (HK$), NOK (kr), MXN ($), INR (₹)

Pros & Cons

  • Enhances productivity significantly by automating and streamlining complex document workflows efficiently.
  • Provides strong security framework with advanced encryption, auditing, and continuous monitoring capabilities.
  • Scalable solution ideal for large legal firms and enterprise-level environments.
  • Deep integration with Microsoft Office suite and broader OpenText software ecosystem.
  • Offers flexible deployment options including cloud, hybrid, and on-premises accessibility.
  • Complex configuration process may challenge non-technical users during initial setup.
  • Requires proper training to utilize all advanced features effectively and efficiently.
  • Integration with third-party tools outside OpenText ecosystem may require customization.
  • Initial setup can be time-consuming for large organizations with complex infrastructure.

OpenText eDOCS's Support Options

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