OpenText RightFax logo

OpenText RightFax

by OpenText · Since 2004
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorOpenText
Year launched2004
StatusActive
LocationCorporate Headquarters 275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA
Countries servedGlobal
Languages5
Integrations12+
Free tierN/A
Free trialN/A
Contact salesYES

About OpenText RightFax

OpenText RightFax is a digital fax server software from OpenText that simplifies secure document exchange for businesses. It provides scalability, integration with industry applications, and support for enterprise business processes so organizations can efficiently manage fax communications. OpenText RightFax enables users by allowing them to deploy the solution anywhere, ensuring accessibility and flexibility. The software also includes features for secure transmission and compliance with industry regulations. Key capabilities: scalability integration with industry applications secure transmission accessible deployment options compliance support Best for: organizations that need a reliable solution for managing fax communications within their business processes.

OpenText RightFax by OpenText, is a leading enterprise-grade digital fax solution designed to modernize document exchange with secure, scalable, and integrated workflows. The user interface of RightFax is built for enterprise usability, balancing simplicity with depth. Its dashboards provide centralized monitoring of fax traffic, delivery success, and system health, making it intuitive for IT teams and end users alike. Navigation is streamlined with clear menus for desktop faxing, email integration, and multifunction printer connectors. Unique design elements include real-time analytics dashboards and intelligent capture tools that allow users to not only send and receive faxes but also extract and process data directly from them, reducing manual intervention. In terms of functionality and features, RightFax distinguishes itself with thousands of integrations across EMR, ERP, CRM, and ECM systems, including Epic, SAP, SharePoint, and Oracle. It supports desktop and email faxing, mobile access, and MFP connectors, ensuring flexibility across hybrid and remote work environments. Advanced features such as fax-to-email, intelligent workflow automation, and compliance-focused encryption make it particularly valuable in industries like healthcare, finance, and government.

Pros & Cons

Pros
  • Real‑time progress updates make fax tracking convenient.
  • Strong compliance features support healthcare and finance industries.
  • Scales well for large enterprises with heavy fax loads.
  • Centralized monitoring tools simplify administration.
  • Reliable delivery with minimal transmission errors reported.
Cons
  • Account management and billing communication often frustrate users.
  • Setup and deployment can be complex without expert support.
  • Licensing costs are considered high for smaller organizations.
  • Customer support response varies in speed and clarity.
  • Upgrades and patches sometimes disrupt existing integrations.

Features

Key features

Desktop and email faxing

Send faxes from desktop apps and email clients

MFP and mobile support

Fax via multifunction printers and mobile devices

Fax analytics and monitoring

Real-time insights into fax performance and delivery

Intelligent capture and workflow

Automates data extraction and triggers workflows

Deployment flexibility

Supports on-premises, hybrid, and private cloud environments

Additional features

Secure document exchange

End-to-end encryption and access controls

Automated fax routing

Intelligent delivery based on rules and metadata

Fax broadcasting

Send bulk faxes to multiple recipients

Audit trails and compliance

Tracks fax activity for regulatory compliance

API and connectors

Integrates with third-party systems via APIs

Multi-language interface

Supports global teams with localized UI

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
5
Interface languages
5
Billing currencies

Interface languages

EnglishFrenchGermanSpanishJapanese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD

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