About OpenTouch Enterprise Cloud

OpenTouch Enterprise Cloud is a communication platform from Alcatel Lucent Enterprise that supports enterprise collaboration and connectivity. It provides voice services, messaging, and video conferencing so organizations can communicate more effectively. This platform enables businesses to maintain a consistent communication use whether on-premises or in the cloud. It includes tools for unified communications, contact center solutions, and mobility features, allowing teams to stay connected and responsive. Key capabilities: unified communications contact center solutions video conferencing messaging mobility support Best for: enterprises that need a reliable communication and collaboration solution to facilitate remote work and team interactions.

OpenTouch Enterprise Cloud Details

Vendor
Alcatel Lucent Enterprise
Year Launched
2014
Location
Headquarters 32 Avenue Kleber 92700 Colombes France
Deployment
cloud, android
Training Options
documentation, videos, in person
Countries Served
All Countries
Languages
French, German, Spanish, Chinese, Korean *, Portuguese *, Italian *, English
Users
IT administrators, customer service teams, frontline workers, and remote employees.
Industries Served
Education Solutions, Energy and Utilities Solutions, Digital Government Services, Healthcare Solutions, Hospitality Solutions, Transportation Solutions, Small & Medium Business
Tags
Digital Transformation, Cloud Communications, Unified Communications, Customer Service, Remote Work, Call Management

OpenTouch Enterprise Cloud's In-App Market Place

Does OpenTouch Enterprise Cloud have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), BRL (R$), RUB (₽), ZAR (R), MXN ($)

Pros & Cons

  • High level of flexibility with hosting options (cloud, on-premise, hybrid).
  • Seamless integration with multiple business systems like CRM platforms.
  • Advanced call management and collaboration tools.
  • Secure and redundant system for business continuity.
  • Pricing is not readily available, requiring businesses to request quotes.
  • The system may be complex for small businesses that do not require its full range of features.

OpenTouch Enterprise Cloud's Support Options

Chatbot

Available

OpenTouch Enterprise Cloud's Alternatives