About Operto Guest
Operto Guest is a hospitality management software from Operto that provides efficient operations and guest use solutions. It includes Access Control Systems, Mobile Keys, and Contactless Check-In so properties can better manage guest access and improve convenience. With features like Update Locks and Scheduling & Staff Management, it helps simplify the management of staff and resources. This platform is designed to support the needs of hotels, vacation rentals, and other hospitality providers by offering tools that drive operational efficiency and improve guest satisfaction. Key capabilities: Access Control Systems Mobile Keys Contactless Check-In Update Locks Scheduling & Staff Management Best for: hospitality operators that need to manage guest access and simplify operational processes.
Operto Guest is the "Gold Standard" for tech-forward property management. It transforms a standard rental into a "Smart Stay" by masterfully combining guest communication with physical property automation. It is the ideal choice for professional property managers (10+ units) who want to eliminate the "key exchange" headache and drive higher revenue through automated upselling. If you want to run a "hands-off" operation that still feels high-touch and luxury to the guest, Operto is the most robust tool available.
Pros & Cons
- +It is easy to use and helps minimize time spent of getting a guest registered.
- +Operto has great customer service for both onboarding and troubleshooting.
- +Guests also feel much more secure with personalized pin codes.
- +It allowed separate codes for each unit as well as codes for a common front door.
- −Unable to display information that better fits our business needs.
- −It takes at least a week before customer care replies
Features
Key features
- Keyless Entry Automation
- Automatically generates and sends unique smart lock codes to guests based on their booking dates, removing the need for physical keys or manual code management.
- The Guest Portal
- A branded, mobile-web interface where guests access their check-in details, house rules, and WiFi codes without downloading an app.
- Smart Energy Management
- Automatically adjusts thermostats (heating/AC) based on guest occupancy or check-in/check-out status to save utility costs.
- Operto Teams (Workflow Automation)
- Specialized tools for scheduling housekeeping and maintenance based on real-time check-out data.
- Automated Guest Verification
- Integrated ID collection and guest screening to ensure property security before access is granted.
Additional features
- Digital Guidebooks
- Interactive property manuals with videos, photos, and local maps.
- In-Stay Messaging
- Direct communication channel between guests and hosts/staff.
- Dynamic Upselling
- Automated prompts for early check-ins, late check-outs, and equipment rentals (e.g., bike rentals).
- Noise Monitoring Integration
- Connects with devices like Minut or NoiseAware to alert managers of potential parties without invading privacy.
- Check-out Button
- A simple digital button for guests to notify the team they have left, triggering immediate cleaning tasks.
- Multi-Property Dashboard
- A bird’s-eye view for managers to monitor all lock statuses and guest statuses across a portfolio.
- Unified Inbox
- Consolidates guest inquiries from multiple channels.
- Brand Customization
- Fully white-labeled portals to reflect the manager's brand.
- Status Monitoring
- Real-time alerts if a smart lock battery is low or if a thermostat is left at an extreme temperature.
- Review Automation
- Prompts guests to leave feedback or public reviews at the end of their stay.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Operto Guest
Operto Guest is a hospitality management software from Operto that provides efficient operations and guest use solutions. It includes Access Control Systems, Mobile Keys, and Contactless Check-In so properties can better manage guest access and improve convenience. With features like Update Locks and Scheduling & Staff Management, it helps simplify the management of staff and resources. This platform is designed to support the needs of hotels, vacation rentals, and other hospitality providers by offering tools that drive operational efficiency and improve guest satisfaction. Key capabilities: Access Control Systems Mobile Keys Contactless Check-In Update Locks Scheduling & Staff Management Best for: hospitality operators that need to manage guest access and simplify operational processes.
Operto Guest Details
Operto Guest's In-App Market Place
Does Operto Guest have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), CAD (C$)
Pros & Cons
- It is easy to use and helps minimize time spent of getting a guest registered.
- Operto has great customer service for both onboarding and troubleshooting.
- Guests also feel much more secure with personalized pin codes.
- It allowed separate codes for each unit as well as codes for a common front door.
- Unable to display information that better fits our business needs.
- It takes at least a week before customer care replies
Operto Guest's Support Options
Email Address
support@operto.comDocumentation
https://help.operto.com/Community Forums
https://community.operto.com/Operto Guest's Alternatives
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Caleedo Express
Caleedo Express is a visitor management software from Caleedo that provides modern solutions for managing…
OLOID
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