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About Overtok

Overtok is a communication software from Overtok that supports virtual conversations and interactions. It provides messaging, video conferencing, and file sharing so users can collaborate effectively in a digital environment. Overtok caters to businesses looking for reliable communication tools that can facilitate remote teamwork. The platform is designed for ease of use, allowing users to focus on their discussions without technical hurdles. Key capabilities: messaging video conferencing file sharing user management integration with third-party apps Best for: organizations that need a comprehensive solution for remote communication and collaboration.

Overtok Details

Vendor
Overtok - Overtok
Year Launched
Location
Overtok 123 Main Street San Francisco, CA 94105
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese
Users
Social Media Managers, Customer Support Representatives, Sales Representatives, Marketing Managers, Public Relations Managers.
Industries Served
Lifestyle & Home Decor
Tags
Customer engagement, live chat, chatbot, video chat, customer support, online communication, website integration

Overtok's In-App Market Place

Does Overtok have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

7

Mini Apps

1. WhatsApp Widget by Overtok - Allows customers to easily communicate with businesses through WhatsApp directly on the Overtok platform.

2. Facebook Messenger Integration by Overtok - Integrates Facebook Messenger into the Overtok platform

allowing businesses to easily connect with customers via Messenger.

3. Email Marketing Integration by Overtok - Enables businesses to seamlessly integrate their email marketing campaigns with the Overtok platform for efficient customer engagement.

4. SMS Notification by Overtok - Allows businesses to send SMS notifications to customers directly through the Overtok platform for important updates and promotions.

5. Call Button by Overtok - Adds a call button to businesses' Overtok profiles

making it easy for customers to contact them via phone for inquiries or support.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), CAD (C$), AUD (A$), CNY (¥), CHF (CHF), RUB (₽), INR (₹)

Pros & Cons

  • Allows for real-time conversations with customers
  • Facilitates seamless communication across multiple channels
  • Helps personalize interactions and build customer relationships
  • Provides valuable insights through analytics and reporting features
  • Streamlines customer support processes
  • Increases customer satisfaction and loyalty
  • Enhances overall customer experience
  • Integrates easily with existing software and systems
  • Limited integrations with other software platforms
  • Steep learning curve for new users
  • Lack of advanced customization options
  • Occasional glitches and bugs in the system
  • Higher pricing compared to competitors
  • Limited customer support options, primarily email-based support

Overtok's Support Options

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