Owl Ops logo

Owl Ops

by Owl Ops · Since 2013
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ActiveAvailable globallyCloud
Quick facts
VendorOwl Ops
Year launched2013
StatusActive
LocationSimcoe, Ontario, Canada
Countries servedGlobal
Languages9
Integrations1+
Free tier
Free trial
Contact salesYES

About Owl Ops

Owl Ops is a booking platform from Owl Ops for reserving the OWL Lodge & Outpost for events in South Dakota. It includes a photo gallery, booking management, and event details so users can easily visualize the venue and plan their activities. The platform allows users to view images of the lodge and surrounding areas, manage reservations in real-time, and access relevant information about the venue and services offered. Key capabilities: photo gallery booking management event details user-friendly interface real-time availability Best for: event planners and individuals that need a reliable booking solution for gatherings in South Dakota.

Owl Ops is a cloud-based operations and maintenance management platform designed specifically for multi-unit restaurants, hospitality groups, and food service teams. It helps operators manage daily tasks, equipment issues, and supply needs across multiple locations, ensuring nothing falls through the cracks. The platform’s Team Task Management module allows managers to assign tasks, set priorities, add notes, and send reminders. This ensures that routine duties—like opening/closing procedures, inspections, or cleaning schedules—are completed consistently. Staff can access tasks via mobile devices, making it easy to stay updated whether they’re in the kitchen or on the floor. Owl Ops also includes Maintenance Management tools that track equipment issues, repairs, and service history. Users can log problems with POS systems, HVAC units, or kitchen appliances, and monitor resolution timelines. This reduces downtime and helps operators decide when to repair or replace assets. The Essential Supplies feature streamlines requests for items like uniforms, smallwares, or deposit slips. Managers can submit requests directly through the platform, eliminating email chains and follow-ups.

Pros & Cons

What users like
  • +Owl Ops improves task visibility and accountability across restaurant teams.
  • +Quick setup and low cost make it accessible for growing teams.
  • +Improves communication and coordination within fire departments
  • +Enhances maintenance management efficiency
  • +Simplifies task management for employees
  • +Optimizes restaurant management operations with ease of use and functionality
What users flag
  • Reliance on internet connectivity and cloud access may limit use in low-bandwidth areas.
  • The mobile field-input experience may not support offline usage or patchy connectivity well.
  • Some smaller users may find the feature-set more complex than needed for simple operations.
  • Setup and onboarding may require time and training to tailor workflows effectively.
  • Lack of region-specific localisation (currency, crops, equipment types) may make adaptation for certain markets harder.

Features

Key features

Team Task Management – Assigns, tracks, and prioritizes daily operational tasks across locations.
Maintenance Issue Logging – Records equipment problems and tracks resolution timelines.
Repair vs. Replace Decision Support – Helps operators evaluate long-term equipment costs.
Essential Supplies Request System – Simplifies ordering of uniforms, smallwares, and operational items.
Mobile-Friendly Interface – Enables staff to access tasks from any device.
Task Notes and Reminders – Adds context and nudges for timely completion.
Equipment History Tracking – Logs repairs, invoices, manuals, and warranties.
Reporting and Standardization Tools – Identifies best practices and replicates them enterprise-wide.

Additional features

Role-Based Access Control – Limits visibility and editing based on user roles.
Multi-Unit Location Support – Manages operations across restaurants or hospitality sites.
POS and IT System Tracking – Monitors tech-related issues and service needs.
Customizable Task Templates – Builds repeatable workflows for routine operations.
Vendor Coordination Tools – Facilitates communication with service providers.
Real-Time Task Updates – Keeps teams informed of progress and changes.
Secure Cloud Hosting – Protects operational data and ensures uptime.
User Activity Logs – Tracks who completed what and when.
Photo Attachments for Issues – Adds visual context to maintenance requests.
Searchable Equipment Database – Locates assets and service records quickly.
Quick Setup and Onboarding – Gets teams running with minimal disruption.
Low-Cost Subscription Model – Offers affordable pricing for small and large teams.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
9
Interface languages
16
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianRussianPortugueseJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇲🇽MXN🇰🇷KRW🇨🇭CHF🇸🇪SEK🇳🇿NZD🇸🇬SGD

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