About PAM - PayBill Account Manager
PAM - PayBill Account Manager is a fintech software/platform from Shiftech Africa that simplifies management of M-Pesa PayBills and Till Numbers. It combines features like API Status, user management, and system contacts so users can efficiently track financial transactions. This solution also provides support for inquiries via pam@shiftech.co.ke and access to FAQs, making it easier for businesses to handle payment processes. With PAM, organizations can automate their payment systems and improve operational efficiency. Key capabilities: API Status User Management Contact Support FAQs Transaction Tracking Best for: Businesses that need to manage M-Pesa PayBills and Till Numbers effectively.
PAM - PayBill Account Manager by Shiftech Africa is a cloud-based fintech platform designed to streamline and automate the management of M-Pesa PayBill and Till transactions for Kenyan enterprises. The platform centralizes multiple shortcodes into a single, intuitive dashboard, providing businesses with real-time tracking of customer payments, automated reconciliation, and bulk B2C disbursement capabilities for payroll or supplier payments. Its modular interface emphasizes high scannability, with a Live Analytics Graph offering an immediate visual pulse of daily cash flow, while a simple three-step setup process allows even non-technical users to go live quickly. Key features include multi-shortcode management, automated invoicing and digital receipts, SMS and email notifications for customer confirmation, and an API-first architecture with developer-friendly libraries that simplify integration into existing web or e-commerce platforms. Performance is strong, leveraging Safaricom’s Daraja API with additional reliability through automated retry logic, ensuring thousands of concurrent requests are handled without lag and keeping the centralized funds view consistently up to date.
Pros & Cons
- +Centralizes access, eliminating the need to log into multiple Safaricom portals for different services.
- +Developers appreciate the pam-library’s smooth integration, which is easier to use than raw Daraja APIs.
- +Real-time graphical analytics improve transparency and make financial reporting effortless for businesses and teams.
- −Lower-tier plans have capped API requests, requiring careful monitoring as business usage scales rapidly.
- −Integrated SMS notifications incur a per-message cost beyond the base subscription, increasing operational expenses.
Features
Key features
- Multi-Account Centralization
- Consolidates and manages multiple M-Pesa PayBill and Till numbers within a single, unified dashboard for efficient funds oversight.
- C2B, B2C, and B2B Versatility
- Supports a comprehensive range of transaction types, from collecting customer payments to making bulk vendor or salary disbursements.
- RESTful JSON API Support
- Provides developers with robust API libraries to seamlessly integrate M-Pesa payment automation into existing external websites or applications.
- Real-Time Graph Analytics
- Features visual reporting tools that represent payment trends and transaction volumes through intuitive, live graphical data.
- Automated Event Communications
- Integrated with an SMS and email engine that automatically triggers alerts for every payment sent or received.
- Scalable "App" Architecture
- Allows users to create virtual "Apps" within the system and link them to specific PayBills for targeted transaction management.
Additional features
- Consolidated Fund Management
- Enables the collection of all business funds into one portal for a real-time overview of the entire financial ecosystem.
- Bulk Payment Processing
- Simplifies the distribution of funds for salaries, supplier payments, or refunds with a one-click bulk feature.
- M-Pesa Automation
- Automates the day-to-day business model for Lipa Na M-Pesa transactions, removing the need for manual tracking.
- Interactive Transaction Logs
- Maintains a detailed, searchable history of all incoming and outgoing payments for audit and future reference.
- Flexible Shortcode Linking
- Allows for the easy addition and linking of various Till and PayBill numbers depending on the specific business account type.
- Real-Time Reporting
- Generates instant payment invoices and comprehensive reports directly within the application interface.
- Live Help Center
- Provides real-time technical support and access to a dedicated help center for both new and ongoing clients.
- JSON-Based API Libraries
- Includes the "pam-library" to facilitate easy and efficient integration for technical teams.
- Tiered Subscription Plans
- Offers varied pricing levels (Jet, Rocket, Space) to accommodate everyone from small businesses to unlimited enterprise users.
- 15-Day Free Trial
- Provides full system access upon registration to allow users to test features before committing to a paid plan.
- Enterprise Security
- Leverages multiple secure systems and encryption to protect sensitive payment information and user data.
- User Management
- Includes multi-user account support (on higher tiers) to delegate financial monitoring tasks among team members.
- SMS Top-Up System
- Allows users to purchase additional SMS credits at discounted rates for continued customer communication.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About PAM - PayBill Account Manager
PAM - PayBill Account Manager is a fintech software/platform from Shiftech Africa that simplifies management of M-Pesa PayBills and Till Numbers. It combines features like API Status, user management, and system contacts so users can efficiently track financial transactions. This solution also provides support for inquiries via pam@shiftech.co.ke and access to FAQs, making it easier for businesses to handle payment processes. With PAM, organizations can automate their payment systems and improve operational efficiency. Key capabilities: API Status User Management Contact Support FAQs Transaction Tracking Best for: Businesses that need to manage M-Pesa PayBills and Till Numbers effectively.
PAM - PayBill Account Manager Details
PAM - PayBill Account Manager's In-App Market Place
Does PAM - PayBill Account Manager have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
No
Pricing Options
Accepted Payment Currencies
USD ($)
Pros & Cons
- Centralizes access, eliminating the need to log into multiple Safaricom portals for different services.
- Developers appreciate the pam-library’s smooth integration, which is easier to use than raw Daraja APIs.
- Real-time graphical analytics improve transparency and make financial reporting effortless for businesses and teams.
- Lower-tier plans have capped API requests, requiring careful monitoring as business usage scales rapidly.
- Integrated SMS notifications incur a per-message cost beyond the base subscription, increasing operational expenses.
PAM - PayBill Account Manager's Support Options
Email Address
pam@shiftech.co.keContact
+254748653542Documentation
https://pam.easyncpay.com/docsChatbot
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