Parcel Tracker Mailroom logo

Parcel Tracker Mailroom

by Deepfinity · Since 2016
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ActiveAvailable globallyCloudFree tier
Quick facts
VendorDeepfinity
Year launched2016
StatusActive
Location30 Adlwych , London, Greater London WC2B 4BG, GB
Countries servedGlobal
Languages9
Integrations3+
Free tierYES
Free trial
Contact salesYES

About Parcel Tracker Mailroom

Parcel Tracker Mailroom is a logistics software from Deepfinity that enables organizations to manage incoming and outgoing parcels efficiently. It includes parcel tracking, reporting tools, and notification systems so users can monitor shipments in real-time. The software helps reduce lost packages and improves overall mailroom operations. Parcel Tracker Mailroom is designed to support multi-site functionality, allowing for centralized management of parcels across various locations. Additionally, it offers mobile access for on-the-go tracking and integrates with existing systems for smoother operations. Key capabilities: parcel tracking reporting tools notification systems multi-site management mobile access Best for: mailroom administrators that need to monitor and manage parcel deliveries effectively.

Parcel Tracker Mailroom by Deepfinity is a specialized mailroom management software designed to streamline and digitize the process of logging, storing, and distributing parcels within organizations such as offices, universities, residential buildings, healthcare facilities, and government institutions. Its primary purpose is to replace manual logbooks and outdated tracking methods with an efficient, app-based system that utilizes barcode scanning and automated recipient notifications. The software significantly reduces the time and labor involved in mailroom operations, ensuring parcels are delivered securely and without delays. Key features include image recognition for scanning parcel labels, automatic email and SMS notifications to recipients, detailed delivery logs, chain-of-custody tracking, and analytics to monitor parcel flow and staff efficiency. The user interface of Parcel Tracker is thoughtfully designed for simplicity and ease of use, making it accessible to users regardless of their technical expertise. The dashboard is clean and intuitive, with straightforward navigation that allows users to log and search for parcels with minimal effort.

Pros & Cons

What users like
  • +Ease of Use: Simple scanning process with any mobile device, no extra hardware needed.
  • +Time-Saving: Automates tasks like logging parcels, matching recipients, and sending notifications, saving staff up to 80% of manual time.
  • +Increased Traceability and Security: Provides a digital log with proof of pickup, timestamps, photos, and signatures.
  • +Automated Communication: Instantly notifies recipients via multiple channels (email, Slack, SMS, etc.).
  • +Flexibility: Adapts to various workflows, from simple to complex, and supports multi-site operations.
  • +Analytics and Reporting: Offers insights into parcel flows, detailed analytics, and real-time SLA tracking.
  • +Wide Range of Applications: Suitable for numerous industries and use cases (healthcare, government, residential, office, etc.).
  • +Free Tier Available: Offers a free plan for managing up to 100 parcels per month after a 14-day trial.
  • +Scalability and Security: Presented as a solution for managing thousands of institutions with a focus on security (audited and certified).
  • +AI Data Extraction: Mentions AI data extraction as a feature.
  • +Contactless Collection: Supports contactless pickup methods.
What users flag
  • Occasional Technical Issues: Users have reported app crashes and other technical problems that can disrupt the workflow.
  • Steeper Learning Curve for Non-Tech-Savvy Users: Individuals less familiar with IT systems may require more time to become comfortable with the software, particularly with completing all steps during parcel collection.
  • User Interface Confusion: Some users find certain parts of the user interface confusing, although it's noted that these issues are being addressed.

Features

Key features

Easy Mobile Scanning
Allows effortlessly scanning parcel labels using any mobile device (no extra hardware needed).
Instant Recipient Notification
Automatically and instantly notifies recipients via email, Slack, SMS, and more once a package is logged in.
Digital Proof of Collection
Securely records proof of pickup by capturing digital signatures or photos during the check-out process.
Real-Time Logging and Tracking
Enables logging and tracking shipments, inventory, and deliveries in real-time, increasing traceability.
Automation of Communications
Automates notifications to keep recipients informed and ensures parcels are collected.
AI Data Extraction
Utilizes AI to extract data from parcel labels, including PO numbers and supports handwritten labels.
Analytics and Reporting
Provides detailed analytics, real-time SLA tracking, and reporting for insights into parcel flows.
Multi-Hop Routing
Supports managing complex parcel movements across multiple sites or internal locations.
Workflow Adaptability
Seamlessly adapts to various workflows, from simple to complex.

Additional features

Parcel Management Platform
An overall system designed to make managing parcels effortless.
Package Scanning (Effortless, using any mobile device)
Allows you to easily scan package labels using any mobile device you already have.
Recipient Notification (Instant, Automated, Customizable)
Automatically and instantly notifies the recipient when their package is ready, with customizable options available via email, Slack, SMS, and more.
Delivery Management
Tools to manage the process of handling incoming deliveries.
Logging Shipments in Real-Time
Records incoming shipments as they arrive, with real-time updates.
Tracking Shipments in Real-Time
Monitors the status and location of shipments in real-time for increased traceability.
Logging Inventory in Real-Time
Records incoming inventory items as they arrive, with real-time updates.
Tracking Inventory in Real-Time
Monitors the status and location of inventory items in real-time for increased traceability.
Logging Deliveries in Real-Time
Records incoming deliveries as they arrive, with real-time updates.
Tracking Deliveries in Real-Time
Monitors the status and location of deliveries in real-time for increased traceability.
Scan any parcel label
The core action used to initiate the check-in process.
Check-In Process (Scan label using any mobile device)
The first step where you scan the package label using a mobile device to log its arrival.
Notify recipients (Instantly receives a notification)
The second step where the system immediately sends an alert to the recipient.
Check-Out Process (Collect proof of pickup)
The third step where you record that the parcel has been picked up, usually by collecting a signature or photo.
Logs the parcel in one quick tap
Describes the speed and simplicity of the logging process via the mobile app.
Matches Parcel to Recipient (in your directory)
Automatically links the scanned parcel to the correct recipient based on your existing directory.
Sends an instant notification
Highlights the immediate nature of the alert sent to the recipient after check-in.
Scan-in Parcels (Feature area)
Refers to the functionalities related to the initial scanning and logging of incoming parcels.
Dispatch Parcels functionality
Tools related to sending out parcels or routing them internally.
Automate Communications (Feature area)
Encompasses the features that handle sending messages automatically.
Automate Notifications (Keeps recipients informed)
A key communication feature that automatically alerts recipients about their parcels.
Customizable Notifications (via email, Slack, SMS, and more)
Allows tailoring the content and delivery channel of notifications, supporting multiple platforms.
Digital Parcel Log (Records proof of pickup, time-stamps, photos, signatures)
Secures your mailroom operations by creating a digital record including details like proof of pickup and time stamps.
Recording digital proof of pickup
Captures electronic evidence that a parcel has been collected.
Time-stamping records (for digital log)
Automatically adds the date and time to parcel log entries for accurate tracking.
Capturing photos (as proof of pickup)
Allows taking pictures during the check-out process as visual confirmation of pickup.
Collecting recipient signatures (as proof of pickup)
Allows capturing digital signatures from recipients on a mobile device as confirmation of pickup.
Digital Delivery Log
A digital record of all deliveries managed by the system.
Secure Collections Process
Features designed to ensure that parcels are picked up safely and by the correct recipient, reducing the risk of loss.
Contactless Parcel Collection
Supports methods for recipients to pick up parcels without physical contact, enhancing safety.
Adapts seamlessly to any workflow
The software is flexible and can be integrated into various operational processes without disruption.
Supports multi-site parcel movements
Handles tracking and managing parcels that move between different locations within an organization.
Supports advanced automations (within workflows)
Allows setting up complex automated actions within your parcel management workflows.
Multi Hop Routing
Specifically supports complex, multi-site parcel movements and internal logistics.
Enterprise Functionality
Includes features and capabilities suitable for large organizations with complex needs.
Analytics and Reporting (Feature area)
Provides tools for analyzing data and generating reports.
Detailed analytics
Offers in-depth analysis of parcel flow data across your organization.
Real-time SLA tracking
Monitors and tracks service level agreement performance in real-time.
Analytics and Reporting (Specific feature)
The specific tool or module for viewing data and reports.
AI Data Extraction (From labels)
Uses Artificial Intelligence to automatically read and extract information from parcel labels.
Scan in Parcels (Specific feature)
The distinct feature for initiating the process of logging an incoming parcel via scanning.
AI Driven Data Extraction (Specific feature)
Highlights that the data extraction capability is powered by AI.
Secure Collections (Specific feature)
A distinct feature set focused on ensuring the security of the parcel pickup process.
Contactless Parcel Collection (Specific feature)
The specific feature enabling pickups without physical contact.
Tags and Notes (Specific feature)
Allows adding custom tags and notes to parcel records for organization or specific instructions.
Custom Notifications (Specific feature)
The distinct feature for tailoring the content and delivery of notifications.
Digital Delivery Log (Specific feature)
The distinct feature providing a digital record of deliveries.
Multi-Hop Routing (Specific feature)
The distinct feature supporting complex internal parcel movements.
Analytics and Reporting (Specific feature)
The distinct feature for accessing data analysis and reports.
PO Number Extraction (Specific feature)
A specific type of data (Purchase Order numbers) that the AI can extract from labels.
Enterprise Functionality (Specific feature)
Distinct features designed to meet the needs of enterprise-level organizations.
Customize Data fields/capture (Specific feature)
Allows tailoring the types of data captured or fields used in the system.
Dispatch Parcels (Specific feature)
The distinct feature set related to dispatching parcels.
Parcel Rooms management (Specific feature)
Tools for managing the organization and status of parcels stored in designated mail or parcel rooms.
Secure Kiosk Pickups (Specific feature)
Supports secure self-service parcel pickups using kiosk technology.
Automate Notifications (Specific feature)
The distinct feature for setting up automatic alerts.
Support for reading handwritten parcel labels (Implied by FAQ)
The AI is capable of extracting data from labels that are handwritten, not just printed.
Tracking packages without a barcode (Implied by FAQ)
The system allows for tracking even if a parcel lacks a scannable barcode.
Handles nicknames or short names for recipients (Implied by FAQ for recipient matching)
The system can match recipients using informal names or abbreviations.
Handles wrong or missing names on parcels (Implied by FAQ for recipient matching/search)
Provides flexibility in finding the correct recipient even if the name on the parcel is incorrect or incomplete.
Can Brand Email Notifications (Implied by FAQ)
Allows customizing the appearance of the email notifications with your organization's branding.
One person can receive alerts for multiple names or groups (Implied by FAQ for notification routing)
Provides flexibility in how notifications are routed to individuals or predefined groups.
Check which parcels are collected and which are not (Status tracking, implied by FAQ)
Allows monitoring the status of all parcels to see which ones are still awaiting pickup.
How proof of collection is captured (Digital signature, photo - detailed in FAQ/text)
Explains the specific methods used to record proof of pickup.
Sends parcel alerts (Implied by FAQ - notifications)
Confirms that the system sends alerts when parcels arrive.
Detailed analytics (Mentioned again in FAQ context)
Reiterate the availability of in-depth data analysis.
Real-time SLA tracking (Mentioned again in FAQ context)
Reiterate the availability of monitoring service level agreement performance in real-time.
API Access (Resource/feature)
Provides an Application Programming Interface for developers to integrate with the software.
Uptime Monitoring Information (Resource/feature)
Provides data or status on how often the software system is available and operational.
Access to Resource Hub
A central online location for accessing various helpful materials.
Access to Blog, Customer Stories, Comparisons, Knowledge Base, Support & Help resources
Provides links or access to various types of information and support materials.
Referral Programs (Customer, Partner)
Programs offering benefits for referring new customers or becoming a partner.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Plus

USD 87

Pro

USD 147

Countries & Languages

Global
Countries served
9
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseRussianChinese (Simplified)Japanese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇳🇿NZD🇸🇬SGD🇭🇰HKD

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