- Parcel Management Platform
- An overall system designed to make managing parcels effortless.
- Package Scanning (Effortless, using any mobile device)
- Allows you to easily scan package labels using any mobile device you already have.
- Recipient Notification (Instant, Automated, Customizable)
- Automatically and instantly notifies the recipient when their package is ready, with customizable options available via email, Slack, SMS, and more.
- Delivery Management
- Tools to manage the process of handling incoming deliveries.
- Logging Shipments in Real-Time
- Records incoming shipments as they arrive, with real-time updates.
- Tracking Shipments in Real-Time
- Monitors the status and location of shipments in real-time for increased traceability.
- Logging Inventory in Real-Time
- Records incoming inventory items as they arrive, with real-time updates.
- Tracking Inventory in Real-Time
- Monitors the status and location of inventory items in real-time for increased traceability.
- Logging Deliveries in Real-Time
- Records incoming deliveries as they arrive, with real-time updates.
- Tracking Deliveries in Real-Time
- Monitors the status and location of deliveries in real-time for increased traceability.
- Scan any parcel label
- The core action used to initiate the check-in process.
- Check-In Process (Scan label using any mobile device)
- The first step where you scan the package label using a mobile device to log its arrival.
- Notify recipients (Instantly receives a notification)
- The second step where the system immediately sends an alert to the recipient.
- Check-Out Process (Collect proof of pickup)
- The third step where you record that the parcel has been picked up, usually by collecting a signature or photo.
- Logs the parcel in one quick tap
- Describes the speed and simplicity of the logging process via the mobile app.
- Matches Parcel to Recipient (in your directory)
- Automatically links the scanned parcel to the correct recipient based on your existing directory.
- Sends an instant notification
- Highlights the immediate nature of the alert sent to the recipient after check-in.
- Scan-in Parcels (Feature area)
- Refers to the functionalities related to the initial scanning and logging of incoming parcels.
- Dispatch Parcels functionality
- Tools related to sending out parcels or routing them internally.
- Automate Communications (Feature area)
- Encompasses the features that handle sending messages automatically.
- Automate Notifications (Keeps recipients informed)
- A key communication feature that automatically alerts recipients about their parcels.
- Customizable Notifications (via email, Slack, SMS, and more)
- Allows tailoring the content and delivery channel of notifications, supporting multiple platforms.
- Digital Parcel Log (Records proof of pickup, time-stamps, photos, signatures)
- Secures your mailroom operations by creating a digital record including details like proof of pickup and time stamps.
- Recording digital proof of pickup
- Captures electronic evidence that a parcel has been collected.
- Time-stamping records (for digital log)
- Automatically adds the date and time to parcel log entries for accurate tracking.
- Capturing photos (as proof of pickup)
- Allows taking pictures during the check-out process as visual confirmation of pickup.
- Collecting recipient signatures (as proof of pickup)
- Allows capturing digital signatures from recipients on a mobile device as confirmation of pickup.
- Digital Delivery Log
- A digital record of all deliveries managed by the system.
- Secure Collections Process
- Features designed to ensure that parcels are picked up safely and by the correct recipient, reducing the risk of loss.
- Contactless Parcel Collection
- Supports methods for recipients to pick up parcels without physical contact, enhancing safety.
- Adapts seamlessly to any workflow
- The software is flexible and can be integrated into various operational processes without disruption.
- Supports multi-site parcel movements
- Handles tracking and managing parcels that move between different locations within an organization.
- Supports advanced automations (within workflows)
- Allows setting up complex automated actions within your parcel management workflows.
- Multi Hop Routing
- Specifically supports complex, multi-site parcel movements and internal logistics.
- Enterprise Functionality
- Includes features and capabilities suitable for large organizations with complex needs.
- Analytics and Reporting (Feature area)
- Provides tools for analyzing data and generating reports.
- Detailed analytics
- Offers in-depth analysis of parcel flow data across your organization.
- Real-time SLA tracking
- Monitors and tracks service level agreement performance in real-time.
- Analytics and Reporting (Specific feature)
- The specific tool or module for viewing data and reports.
- AI Data Extraction (From labels)
- Uses Artificial Intelligence to automatically read and extract information from parcel labels.
- Scan in Parcels (Specific feature)
- The distinct feature for initiating the process of logging an incoming parcel via scanning.
- AI Driven Data Extraction (Specific feature)
- Highlights that the data extraction capability is powered by AI.
- Secure Collections (Specific feature)
- A distinct feature set focused on ensuring the security of the parcel pickup process.
- Contactless Parcel Collection (Specific feature)
- The specific feature enabling pickups without physical contact.
- Tags and Notes (Specific feature)
- Allows adding custom tags and notes to parcel records for organization or specific instructions.
- Custom Notifications (Specific feature)
- The distinct feature for tailoring the content and delivery of notifications.
- Digital Delivery Log (Specific feature)
- The distinct feature providing a digital record of deliveries.
- Multi-Hop Routing (Specific feature)
- The distinct feature supporting complex internal parcel movements.
- Analytics and Reporting (Specific feature)
- The distinct feature for accessing data analysis and reports.
- PO Number Extraction (Specific feature)
- A specific type of data (Purchase Order numbers) that the AI can extract from labels.
- Enterprise Functionality (Specific feature)
- Distinct features designed to meet the needs of enterprise-level organizations.
- Customize Data fields/capture (Specific feature)
- Allows tailoring the types of data captured or fields used in the system.
- Dispatch Parcels (Specific feature)
- The distinct feature set related to dispatching parcels.
- Parcel Rooms management (Specific feature)
- Tools for managing the organization and status of parcels stored in designated mail or parcel rooms.
- Secure Kiosk Pickups (Specific feature)
- Supports secure self-service parcel pickups using kiosk technology.
- Automate Notifications (Specific feature)
- The distinct feature for setting up automatic alerts.
- Support for reading handwritten parcel labels (Implied by FAQ)
- The AI is capable of extracting data from labels that are handwritten, not just printed.
- Tracking packages without a barcode (Implied by FAQ)
- The system allows for tracking even if a parcel lacks a scannable barcode.
- Handles nicknames or short names for recipients (Implied by FAQ for recipient matching)
- The system can match recipients using informal names or abbreviations.
- Handles wrong or missing names on parcels (Implied by FAQ for recipient matching/search)
- Provides flexibility in finding the correct recipient even if the name on the parcel is incorrect or incomplete.
- Can Brand Email Notifications (Implied by FAQ)
- Allows customizing the appearance of the email notifications with your organization's branding.
- One person can receive alerts for multiple names or groups (Implied by FAQ for notification routing)
- Provides flexibility in how notifications are routed to individuals or predefined groups.
- Check which parcels are collected and which are not (Status tracking, implied by FAQ)
- Allows monitoring the status of all parcels to see which ones are still awaiting pickup.
- How proof of collection is captured (Digital signature, photo - detailed in FAQ/text)
- Explains the specific methods used to record proof of pickup.
- Sends parcel alerts (Implied by FAQ - notifications)
- Confirms that the system sends alerts when parcels arrive.
- Detailed analytics (Mentioned again in FAQ context)
- Reiterate the availability of in-depth data analysis.
- Real-time SLA tracking (Mentioned again in FAQ context)
- Reiterate the availability of monitoring service level agreement performance in real-time.
- API Access (Resource/feature)
- Provides an Application Programming Interface for developers to integrate with the software.
- Uptime Monitoring Information (Resource/feature)
- Provides data or status on how often the software system is available and operational.
- Access to Resource Hub
- A central online location for accessing various helpful materials.
- Access to Blog, Customer Stories, Comparisons, Knowledge Base, Support & Help resources
- Provides links or access to various types of information and support materials.
- Referral Programs (Customer, Partner)
- Programs offering benefits for referring new customers or becoming a partner.