Patch logo
0(0 reviews)
Software Status:Active

About Patch

Patch is a marketing automation platform from Patch Retention that helps businesses increase revenue by understanding buyer behavior and encouraging repeat visits. It provides email marketing, texting capabilities, and customer journey automation so businesses can effectively reach and retain customers. Patch includes improved and tested customer journeys, winback campaigns, and access to valuable resources for data-driven marketing. Additionally, it offers insights through case studies and a dedicated support system. Businesses can use Patch to drive sales and improve customer engagement effectively. Key capabilities: email marketing texting customer journey automation resource blog case studies Best for: retailers that need to boost customer retention and sales.

Patch Details

Vendor
Patch Retention
Year Launched
2010
Location
PO BOX 376 Kaysville, Utah
Deployment
cloud
Training Options
videos, demo
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian
Users
Marketing Managers, Franchise Operators, Business Owners, Customer Success Managers, Gym and Recreation Center Managers, Ecommerce Managers, Retention Specialists, Digital Transformation Officers, Salon and Spa Managers, Operations Managers
Industries Served
Fitness and Recreation, Ecommerce and Online Retail, Franchises (multi-location businesses), Hospitality and Entertainment, Health and Wellness, Salons and Spas, Education and Training Centers, Event and Venue Management, Automotive Services, Local SMB Services
Tags
Customer Engagement, Patch

Patch's In-App Market Place

Does Patch have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (CA$), AUD (A$), JPY (¥), CNY (¥), INR (₹), RUB (₽), MXN ($), BRL (R$), KRW (₩), TRY (₺), ZAR (R), SGD (S$), NZD (NZ$), SEK (kr), CHF (CHF), NOK (kr), AED (د.إ), SAR (ر.س), DKK (kr), HKD (HK$)

Pros & Cons

  • Automated Customer Retention: Helps businesses engage and retain customers through personalized journeys.
  • Multi-Channel Marketing: Supports SMS, email, referrals, rewards, and web chat follow-ups.
  • Optimized & Customizable Journeys: Offers pre-built templates or allows businesses to create their own.
  • Multi-Location Management: Ideal for franchises, with location-based access and reporting.
  • Data-Driven Insights: Provides analytics to track customer engagement and optimize campaigns.
  • Integration Setup Required: Businesses need to ensure compatibility with their existing systems.
  • Learning Curve for Customization: Users may need time to fully leverage automation tools.

Patch's Support Options

Chatbot

Available

Patch's Alternatives