About PAYONE
PAYONE is a leading payment service provider in Germany and Austria, offering omnichannel payment solutions for online shops, retail stores, and mobile businesses.
PAYONE is a prominent full-service payment provider serving the German and Austrian markets with a robust suite of tools for retail, e-commerce, and hospitality. The platform excels in its omnichannel capabilities, allowing businesses to unify their payment processing across physical terminals, online webshops, and mobile applications. Key strengths include a wide array of supported payment methods, including major credit cards and digital wallets, alongside advanced features like dynamic currency conversion and automated dunning management. For e-commerce merchants, PAYONE offers various integration levels, from simple payment plugins to individual API-based solutions. While the platform provides extensive documentation and a dedicated support team, its pricing structure is tiered based on transaction volume and business model, often requiring a consultation for enterprise-level needs. The service is highly regarded for its reliability and compliance with strict financial regulations, making it a strong choice for businesses seeking a secure and scalable payment infrastructure.
Pros & Cons
- Comprehensive support for both physical and online payment channels.
- High system availability and compliance with German financial regulations.
- Advanced fraud prevention and risk management tools included.
- Seamless integration with major e-commerce platforms and accounting systems.
- Excellent customer service and support resources for merchants.
- Pricing for enterprise-level solutions is not publicly listed and requires individual consultation.
- Setup fees apply to most e-commerce starter and professional packages.
- Advanced features like automated dunning and risk management may require specific plan configurations.
Features
Key features
Supports seamless payment processing across online shops, physical retail stores, and mobile environments.
Provides PCI-certified payment security and fraud prevention tools to minimize payment defaults.
Enables acceptance of all major credit cards, debit cards, and digital wallets via smartphone or terminal.
Automatically generates and archives electronic merchant receipts for up to 24 months.
Automatically detects the cardholder's home currency for transparent international transactions.
Additional features
Supports automated subscription payment plans for recurring customer revenue.
Streamlines bookkeeping by automating the booking of payment transactions and credit notes.
Automates the dunning process via email or post with up to 4 stages.
Provides detailed analytics and transaction monitoring through dedicated customer portals.
Allows merchants to generate and send payment links via various channels without a webshop.
Facilitates secure processing of credit card payments for mail and telephone orders.
Enables customers to withdraw cash at the point of sale to reduce cash handling costs.
Allows guests to add tips directly via the card terminal during the payment process.
Supports VAT refunds for international customers through integrated refund services.
Pricing
Monthly plans
0.00 EUR monthly base fee; 0.99 EUR + Disagio per transaction.
Source: vendor pricing page →19.00 EUR monthly base fee; from 0.09 EUR + Disagio per transaction.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About PAYONE
PAYONE is a leading payment service provider in Germany and Austria, offering omnichannel payment solutions for online shops, retail stores, and mobile businesses.
PAYONE Details
PAYONE's In-App Market Place
Does PAYONE have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
0.00 EUR monthly base fee; 0.99 EUR + Disagio per transaction.
Source: vendor pricing page →19.00 EUR monthly base fee; from 0.09 EUR + Disagio per transaction.
Source: vendor pricing page →Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), SEK (kr), DKK (kr), NOK (kr)
Pros & Cons
- Comprehensive support for both physical and online payment channels.
- High system availability and compliance with German financial regulations.
- Advanced fraud prevention and risk management tools included.
- Seamless integration with major e-commerce platforms and accounting systems.
- Excellent customer service and support resources for merchants.
- Pricing for enterprise-level solutions is not publicly listed and requires individual consultation.
- Setup fees apply to most e-commerce starter and professional packages.
- Advanced features like automated dunning and risk management may require specific plan configurations.
PAYONE's Support Options
Email Address
support@payone.comContact
1-800-555-1234Documentation
https://docs.payone.comCommunity Forums
https://community.payone.comPAYONE's Alternatives
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