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Software Status:Active

About PBXPlus

PBXPlus is a business phone system from 500apps that automates communication and supports customer support efforts. It includes features such as Teams.cc Team Chat, 500Conference Video Conferencing, and 500Mail Email Provider, so businesses can manage communications efficiently. With access to 50 applications for just $14.99 per user, PBXPlus delivers potent tools at an affordable price. The platform helps teams collaborate effectively, conduct video meetings, and manage emails within one ecosystem. Key capabilities: Business Phone System Video Conferencing Team Chat Email Provider Cloud Storage Best for: businesses that need a comprehensive communication solution to support their operations.

PBXPlus Details

Vendor
500apps
Year Launched
2018
Location
99 Wall Street #1135 New York, NY 10005, New York, NY, United States, New York
Deployment
cloud, on premise, windows, linux
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, Arabic
Users
Business Owners, Call Center Agents, IT Managers, Customer Support Representatives, Sales Teams, Remote Workers.
Industries Served
Healthcare, Education, Finance, Retail
Tags
VoIP

PBXPlus's In-App Market Place

Does PBXPlus have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Comprehensive Feature Set: Offers a wide range of features including IVR, call forwarding, call flow automation, virtual phone numbers, voicemail, text-to-speech, and call analytics.
  • Scalability: Designed to accommodate businesses of all sizes, from startups to large enterprises.
  • Ease of Use: User-friendly interface with a drag-and-drop call flow builder.
  • Cost-Effective: Affordable pricing with a flat rate of $14.99 per user per month.
  • Global Reach: Provides virtual phone numbers in 48+ countries.
  • Customer Support: Offers 24/5 support via phone, email, and onboarding.
  • Limited Customization: While it offers customization options, some users may find it less flexible than other providers.
  • Potential for Complexity: With a wide range of features, it can be overwhelming for users who are new to VoIP phone systems.
  • Reliability: While the service is generally reliable, occasional outages or performance issues may occur.
  • Customer Support Quality: While 24/5 support is available, the quality of support may vary.

PBXPlus's Support Options

Chatbot

Available

PBXPlus's Alternatives